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Knowledge base and Frequently Asked Questions

 In Features

Features

GLPI has a hierarchical knowledgebase

  • You can Write articles with the WYSIWYG editor integrated.
  • Management of article’s translations
  • Restriction to a number of participants (entity, group, user)
  • Validate of articles
  • Management of article’s revisions
  • Comment on articles
  • Link articles with inventory items and tickets
  • Use in the Services Catalog of the Forms Plugin

An FAQ is also available, which is a subset of the knowledge base for end users.

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