Conditions of use
By using our website, you agree to be bound by the full Terms & Conditions posted on our website.
These terms and conditions apply to the business relation between the Client and the Editor (as identified further below), arising from the Client requesting the Editor to provide certain corporate and management services. Any order placed in any of our offices, by internet or by any other means, shall constitute a binding agreement of these terms & conditions between the Client and the Editor.
I. GENERAL NOTES
The management of the company wishes to remain open to well-founded complaints in order not to only resolve them efficiently, but also to improve our service at large. Complaints are usually handled by the office manager, however if you have a complaint that cannot be resolved, you can write an email to our complaint resolution department.
Complaints can be lodged in writing to the office with the envelope marked personal and confidential.
Please substantiate any complaints with precise facts, dates and names if you want us to be able to act on your complaint. Any vague complaints or unconstructive insults will be discarded without follow-up. We will attempt to answer or resolve any complaint within a maximum of 3 days.
II. GENERAL CONDITIONS
Your obligations under this agreement
We provide you services with the understanding that you have supplied us with true and accurate instructions and that you have given us the authority to lawfully carry out those instructions. You warrant that you are acting on your own authority or have the authority of your client to instruct us in this regards.
While identifying officers to the company, you fully warrant that you have the legal consent of those officers, and you agree to indemnify us in the case of a conflict with the directors. You will ensure the accuracy and completeness of the information you provide us.
Our obligations under this agreement
We will take reasonable steps to insure that our website is as complete and precise as possible and to protect your privacy. We will protect your private data and will never stock any information without strong encryption and following PCI-DSS guidelines.
We shall in no case be liable to you for any breach of the terms and conditions or any failure to provide or delay in providing our services through our site resulting from any event or circumstance beyond our reasonable control including, without limitation, breakdown of systems or network access, fire, explosion or accident or any “acts of God”.
Exclusions and Limitations
We make no representations or warranties about the accuracy, completeness, or suitability for any specific purpose of the information and related graphics published on our website.
The information published may contain technical inaccuracies, out-dated material or typographical errors and is only intended to be a general indication of our services. Except for claims related to death or personal injury resulting from negligence or as otherwise prescribed by law, our liability for any loss or damage (compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties) arising out of any single claim will be limited to the value of re-supplying the relevant product or service.
You agree that this limitation is reasonable due to the nature of our site and given that when you require information or services through our site you start a separate contract with us in each case.
Changes in Content and Services
At any time and without notice, we reserve the right to revise our terms and conditions, our bouquet of services and the content of our site.
Outgoing Web Links
Outgoing links to third party websites are provided for your convenience and for general information. We do not warrant any of the content, services or accuracy of these third parties.
Ownership and Rights to the materials on this website
All rights to the design, text & graphics and any other material on our website, layout and style are our own copyright or the ones of related third parties. Permission is granted to electronically copy and print hard copy portions of our site solely for the purpose of studying offers in connection with the acquisition of goods or services from our website. Any other use of the materials on our website (including reproduction for purposes other than those above mentioned and any alteration, modification, distribution, or publication) without our prior written permission is strictly prohibited and will be prosecuted to the full extend authorized by law.
Third Party Rights
Our terms and conditions are not intended to be enforceable by any third party.
Competent Jurisdiction and Tribunals
These Terms and Conditions and our relationship with you shall be governed by and construed in accordance with the laws of Spain and will be subject to the exclusive jurisdiction of the Spanish Courts.
Personal information collection
Teclib’ commits itself to respect your private life and to protect your rights during the use of the website. However and in order to provide you with the services offered on the website, Teclib’ will have to collect some of your personally identifiable information (only the information we need to answer your request).
Information use and third party sharing
The personal information collected on our website is saved in a Teclib’ file, that is managed as part of its statutory purpose.
The collected information is subject to a data processing, in order to manage the diffusion of publications and the contacts’ file of Teclib’. As such, they are likely to be communicated in whole or part to the different internal services of the company.
Under the above act, you are entitled:
– To object to processing of personal data of which that individual is the data subject, for legitimate reasons.
– To object, at no cost, to the use of the data relating to you for purposes of canvassing, in particular for commercial, by the current controller or further data processing.
– To question the controller in order to obtain:
* confirmation as to whether or not personal data are processed and stored on a file
* information (provided on the purposes of the processing of the data), the categories of personal data stored, and the recipients or classes of recipients to whom they are disclosed.
* communication, in an intangible form, of the personal data relating to you and any available information as to their source.
– According to the law of rectification, to demand the administration of the file depending on the situation, to correct, complete, update or delete personal data about you which is inaccurate, incomplete, misleading, outdated or whose the collection, use, disclosure or storage is prohibited.
Teclib’ will not sell, trade or share your personal details (such as name, telephone number, postal and e-mail addresses), with any third party outside of the organization.
We draw your attention to the fact that certain information gathered is necessary not only for the conclusion of contracts and benefits offered by Teclib’ but also for their proper implementation. When collecting information, you are informed of the mandatory or optional answers you have to provide.
To exercise these rights, we invite you to send a letter to the following address:
Carrer d’Aribau 112 – Planta 5
Cookies and IP address
A cookie is a small piece of data in which a website administrator saves important data for him to facilitate and improve navigation on the website. When browsing our site, information about your browsing may be recorded or read in “Cookie” files installed on your computer, tablet or smartphone.
Cookies are used for:
To perform visitors’ statistics. Cookies allow us to know the amount of visits to our site, the amount of viewed pages, the browser used, etc. This information enables us to improve the site (ergonomics, etc.). Those data are not personalized.
To improve technical functions of our site. Cookies allow us to change the language of our site and enable you to send the contact form.
To suggest relevant ads. Cookies are used to analyze your interests to offer you personalized ads.
Teclib’ is committed to best practice privacy protection on its website (the information is stored in a secured non-public environment). Teclib’ uses measures and industry-standard security protocols to ensure the safety of your personal data, such as encryption, access controls and network firewall while you are visiting our website.
Please keep in mind that Teclib’ cannot guaranty a total safety while you are surfing on the Internet. From the moment you share your information with anyone, copies of that information can be made, stored, and shared outside our website.
Terms and Conditions
Please, also visit our Terms and Conditions section for more details about the use, disclaimer, and limitations of liability.
Website Owner: Teclib’
Avenida Diagonal, 440 – Planta 5
Director of the company: Pascal Aubry
Spanish company registration number (CIF): B66366337
If you have any questions, concerns, or comments, you may contact us at: +34 512 702 140.