New Silver GLPI Partner in Cameroon: Macrotech

Congratulations! We are happy to announce our new Silver GLPI Network partner in Cameroon: Macrotech

MACROTECH, established in 2005 and based in Cameroon, is a leading provider of IT solutions, serving businesses across Central Africa and the Congo region.

The company specializes in supporting businesses through their digital transformation journeys by offering cutting-edge solutions in cybersecurity, network and telecom infrastructures, data centers, software solutions, audits, and training.

With its IT outsourcing and maintenance contracts, MACROTECH enables companies to optimize their internal costs while benefiting from the expertise of its skilled professionals. Their flexible solutions are tailored to meet specific client needs, ensuring responsive and efficient IT support.

By partnering with MACROTECH, businesses can focus on their core activities while the company ensures their IT systems evolve to align with their strategic goals.

With a diverse range of contract options, MACROTECH provides customized services that address the unique requirements of each organization’s IT infrastructure.

🌐 Website: https://bit.ly/40XNHua

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!

New Silver GLPI Partner in France: Zeev IT

Congratulations! We are happy to announce our new Silver GLPI Network partner in France: Zeev IT

Zeev IT is an innovative company specializing in IT outsourcing, troubleshooting, and maintenance.

Since its inception in 2022, Zeev IT has established itself by delivering large-scale projects for renowned clients such as Bouygues Construction, the Intermarché Group in the Stime region, and Excellence Imagerie radiology centers. Their expertise spans across the Île-de-France region, enabling them to provide swift and efficient services to a wide range of businesses.

Driven by a commitment to performance and quality, Zeev IT stands out through its dedication to continuous improvement. Each year, they obtain new certifications to expand their capabilities and better meet their clients’ evolving needs.

Their comprehensive services include IT asset management, covering user support, administration, inventory management, virtualization, monitoring, server maintenance, and project execution.

With their expertise, Zeev IT empowers businesses to entrust the management of their IT infrastructure confidently, ensuring optimal performance and enhanced security.

🌐 Website: https://bit.ly/4fvWGHz

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!

New version of GLPI Android Inventory Agent 1.6.0 is available!

Fix 

Compatibility with Android 14

  • Fixed crash on first startup
  • Remove ServiceForeground that causing crash on Android 14
  • Fixed crash about registerReceiver

Enhancement

Scheduler

The Task Scheduler running automatic inventory has been rewritten using JobScheduler

This allows Android to determine the optimal timing for executing the automatic inventory within the defined time interval (dayweekmonth), while adhering to Android’s recommendations regarding battery usage, mobile network access, etc.

Notification 

The notifications engine has been rewritten to comply with Android.

From Android 13 onwards, you will be asked to authorize notifications on first startup.

(You can revert to this configuration in the notification settings of your Android device).

Permissions

The permission process has been rewritten for better compatibility with the latest version of Android.

Don’t forget!

The GLPI agent can be deployed / configured from an MDM / EMM tool such as

  • Samsung Knox
  • AirWatch
  • InTunes
  • MobileIron
  • etc.

As long as the MDM / EMM tool is compatible with managed configurations, you can configure the GLPI Agent (at deployment or on the fly).

Compatibility

Android

EMM / MDM compatibility implies a change in the minimum Android version supported by the android app.

From now on, you’ll need a device running at least Android 5 Lollipop (Sdk 21), and the agent is compatible up to Android 14 Upside Down Cake (Sdk 34).

GLPI environment

Android Inventory Agent1.3.01.4.01.5.01.6.0
GLPI10.0+10.0+10.0+10.0+
Plugin GLPI Agent Config1.2.01.2.11.2.11.2.1

Distribution

Google Play -> https://play.google.com/store/apps/details?id=org.glpi.inventory.agent

Github → https://github.com/glpi-project/android-inventory-agent/releases

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Recap of the GLPI Partner’s Day 2nd Edition in Rome 🇮🇹

Recap of the GLPI Partner’s Day 2nd Edition in Rome 🇮🇹

On Friday, October 25, we had the pleasure of welcoming our partners from around the world to the Palazzo Anantara in Rome for the 2nd edition of our GLPI Partner’s Day 🚀.

This event, designed to strengthen our community ties and share the latest GLPI updates, began at 4:30 p.m. with a warm welcome for attendees.

The conference kicked off at 5:30 p.m., with opening remarks from our CEO, Pascal Aubry, followed by Loic Lefur, our Sales Director, and his team of channel managers who work directly with our partners. Next, Daniela Buxo, Marketing Manager, shared key marketing statistics, insights about our social media, and plans for the upcoming year.

We were pleased to have Chloé Robin, Director of the web agency Buy The Way, present the upcoming GLPI website, which will be launched soon. Alexandre Delaunay, GLPI Product Owner, and Arthur Schaefer, GLPI Tech Writer, then took the stage to introduce the new features of GLPI 11 and discuss future functionalities.

The session concluded with a Q&A, providing an enriching exchange between the Teclib team and our partners.

At 7:00 p.m., it was time to enjoy an aperitif on the rooftop terrace of the Palazzo Anantara, offering a stunning view of Rome. The evening continued at 8:00 p.m. with a dinner filled with conversation, laughter, and cultural exchanges, making the event even more special.

We extend our heartfelt thanks to all our partners for their active participation and presence. We look forward to seeing you again next year for another exciting edition. Where will it be held? Stay tuned to find out!

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GLPI Release 10.0.17

A new GLPI version is available!

This release fixes a few security issues that have been recently discovered. The update is recommended!

You can download the GLPI 10.0.17 archive on GitHub.

You will find below the list of security issues fixed in this bugfixes version:

  • Unauthenticated session hijacking (CVE-2024-50339)
  • Account takeover through SQL injection (CVE-2024-40638)
  • Users email enumeration by unauthenticated user (CVE-2024-43416)
  • Account takeover without privilege escalation through the API (CVE-2024-47758)
  • Account takeover via the password reset feature (CVE-2024-47761)
  • Account takeover via API (CVE-2024-47760)
  • Insecure account deletion by authenticated user (CVE-2024-48912)
  • Authenticated SQL Injection (CVE-2024-45608)
  • Authenticated SQL injection in ticket form (CVE-2024-41679)
  • Stored XSS in RSS feeds (CVE-2024-45611)
  • Stored XSS via document upload (CVE-2024-47759)
  • Multiple reflected XSS (CVE-2024-43417, CVE-2024-43418, CVE-2024-45609, CVE-2024-45610, CVE-2024-41678)

Many bug fixes have also been made, read the full changelog for more details.

We would like to thank all people who contributed to this new version and all those who contributes regularly to the GLPI project!

Regards.

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New silver GLPI partner in Germany: Haug und Wolf GmbH

Congratulations! We are happy to announce our new Silver GLPI Network partner in Germany: Haug und Wolf GmbH

About them
Founded in 1993 as a civil law partnership (GbR) and transitioning to a GmbH in 1999, this company has been a reliable IT service provider for over 30 years, always focused on customer satisfaction and long-term relationships. Their goal is simple: to deliver optimal support and innovative solutions that clients can rely on at any time.

Their philosophy
They understand that quality support, transparent costs, and timely services are the foundation of a successful partnership. Their continuity, reliability, and high-quality services have earned the trust of their customers. Their growth has been driven largely by recommendations from satisfied clients.

Their team
With a growing team of experienced and dedicated employees, they offer consolidated expertise and know-how. Their committed team is ready to tackle today’s IT challenges and develop tailored solutions to meet each company’s unique requirements.

Their services
They specialize in areas such as inventory management, ticketing, IT Service Management (ITSM), and Enterprise Service Management (ESM). Beyond technical solutions, they provide comprehensive support throughout IT project integration and implementation, including automatic discovery, event management/monitoring, Identity Governance and Administration (IGA), endpoint management, and Mobile Device Management (MDM).

A competitive advantage
For them, IT isn’t just a necessary tool; it’s a crucial competitive advantage. Don’t let your competitors get ahead – secure the essential edge with the right IT solutions.

They are ready to help you align your IT strategy and achieve your goals. Contact them to find the right solutions for your company together.

Website: https://bit.ly/3NsuDwo

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!