New Silver GLPI Partner in France, Belgium, New Caledonia and French Polynesia: Exodata.

Congratulations! We are happy to announce our new Silver GLPI Network partner in France, Belgium, New Caledonia and French Polynesia: Exodata

Founded 12 years ago, Exodata is the only French IT services company offering 24/7 availability with a “Follow-The-Sun” model (the sun never sets on Exodata), all while operating under 100% French legal jurisdiction (#DigitalSovereignty). They support private and public organizations with hosting (#cloud #onpremise), monitoring (#monitoring), securing (#cybersecurity #cyberdefense), and optimizing (#DevSecOPS) their business data.  

In 2024, Exodata boasts over 450 clients, €15 million in revenue, 165 employees, and 8 locations worldwide 🌍 (France, Réunion, Mayotte and Antilles (Martinique, Guadeloupe, Guyane), Belgium, New Caledonia and French Polynesia)

🌐 Website: https://bit.ly/40hE3Sl

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

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Ticgal becomes Platinum GLPI partner

We are happy to announce our new GLPI Network Platinum Partner in Spain: Ticgal 🇪🇸. At Teclib’, we are thrilled to see Ticgal’s remarkable growth! Already a trusted Gold partner, they have now achieved Platinum status—a true testament to their dedication and expertise.

TICGAL is a company deeply rooted in the GLPI ecosystem. In just a few years, they’ve supported over 200 clients by implementing the standard solution or customizing it to meet specific needs with tailored integrations.  

Their expertise goes beyond GLPI’s ITSM and ITAM capabilities, adapting the platform into a powerful CMMS or ESM tool. Additionally, they’ve developed a highly successful multi-platform mobile solution featuring geolocation functionality—bringing GLPI to the next level.

🌐 Website: https://bit.ly/2YnzFkG

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!

New Silver GLPI Partner in Ivory Coast: VIPNET BUSINESS SERVICES

Congratulations! We are happy to announce our new Silver GLPI Network partner in Ivory Coast: VIPNET BUSINESS SERVICES

VIPNET BUSINESS SERVICES (VBS), a subsidiary of VIPNET Group, offers services as well as software and hardware solutions. Its young, dynamic, and experienced team of engineers and technicians supports trusted partners and clients not only in Ivory Coast but across the entire African continent. VBS places a strong emphasis on rigor, quality, and responsiveness, leveraging technology convergence to tackle the challenges it faces.

🌐 Website: https://bit.ly/4gDfRiK

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!

Android Inventory Agent 1.6.1

Fix 

EMM

Fix managed confguration when EMM return null value

INVENTORY

Fix an error with <OFFSET> defined with 3 digits instead of 4

Enhancement

Library

Update Inventory library to version 1.6.1

Compatibility

Android

EMM / MDM compatibility implies a change in the minimum Android version supported by the android app.

From now on, you’ll need a device running at least Android 5 Lollipop (Sdk 21), and the agent is compatible up to Android 14 Upside Down Cake (Sdk 34).

GLPI environment

Android Inventory Agent1.3.01.4.01.5.01.6.0
GLPI10.0+10.0+10.0+10.0+
Plugin GLPI Agent Config1.2.01.2.11.2.11.2.1

Distribution

Google Play -> https://play.google.com/store/apps/details?id=org.glpi.inventory.agent

Github → https://github.com/glpi-project/android-inventory-agent/releases

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eXo Platform and Teclib Partnership: Delivering a More Integrated Digital Workplace Experience

Paris, December 10, 2024 – eXo Platform, the leading provider of open-source intranet and digital workplace solutions, and Teclib, provider of GLPI, the leading open-source IT service and support management solution, announce a strategic partnership. The collaboration aims to enable the native integration of GLPI into the eXo Platform digital workplace through a dedicated connector, providing full management of IT services and support directly within the eXo environment.

This collaboration addresses the growing needs of organizations to centralize their tools while reducing costs associated with proprietary licenses. Thanks to this connector, users can track the status of their requests (status, comments) and open the GLPI tickets in a single click, without leaving their work environment, thus reinforcing the efficiency and smoothness of internal processes.

City of Lunel: A Key Player in Co-Development

Lunel, a city located in the south of France with 506 employees, played a significant role in co-developing this connector to improve its IT service and support management. By integrating GLPI into its digital workplace, Lunel advances its digital transformation journey, committing to scalable, accessible, and open-source digital tools.

A partnership for Open-Source users

“We’re delighted with this partnership with Teclib, which aligns perfectly with our vision of providing an open-source, comprehensive, modular and interoperable digital workplace. Thanks to this integration of GLPI solution, our users can manage their IT services and support more efficiently without leaving their work environment”, explained Veronika Mazour Mestrallet, CEO of eXo Platform.

François Legastelois, Director of Teclib Edition, added: “This collaboration with eXo Platform is a significant step in making GLPI more accessible, particularly for local authorities and companies looking for alternatives to proprietary solutions. The integration into an open-source digital workplace meets a growing demand for tool harmonization, and we are proud to have co-developed this connector with Lunel’s support.

Already Deployed in Lunel and Beyond

The city of Lunel took part in the new connector co-building. Its setting up, effective since a few weeks on the local authority’s platform, is helping to improve the efficiency of its IT asset management and support services.

“We chose open-source solutions for their transparency, scalability, and cost optimization. Integrating GLPI into our eXo digital workplace improves incident tracking and enhances user experience with a unified work environment”, explained Mustapha Chilah, Deputy Director of IT Systems for Lunel city. “eXo Platform’s teams listened to our needs, and we worked closely to develop the GLPI connector. The results are highly satisfactory and bring significant value”.

Indeed, the GLPI connector meets a real need among eXo Platform customers, and several local authorities have already deployed it, such as the cities of Chelles and Rumilly.

About eXo Platform

Leading provider of open-source collaborative software for over 20 years, eXo Platform is a specialist in intranet and digital workplace solutions. eXo helps its customers building their digital workplaces by providing an easy to use, fully-featured and secure platform for employee experience.

eXo Platform serves more than a million users and is successfully deployed at many public and private organizations worldwide, including the Elysée Presidency, the French Army, the US Department of Defense and NATO.

🌐 Website: https://www.exoplatform.com/

About Teclib

Founded in 2009 as an Open Source solutions integrator, Teclib became the official provider of GLPI in 2015. GLPI is a 100% Open Source ITSM solution, available both on-premise and in the cloud, with a vast network of partners worldwide.
🌐 Website: https://glpi-project.org

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New Silver GLPI Partner in USA and UK: Business Data Quality Limited

Congratulations! We are happy to announce our new Silver GLPI Network partner in USA and UK: Business Data Quality Limited

We’re excited to collaborate with a versatile and expert IT service provider capable of delivering tailored solutions to meet diverse needs. Here’s an overview of their key specialties:

  1. Implementation of ITSM/ITAM solutions: They assist organizations in designing and deploying IT service and asset management systems that align perfectly with specific business objectives.
  2. Flexible project delivery: Their approach adapts to various budgets and requirements, offering options from fixed-price engagements to fully customized solutions.
  3. Managed services: They provide comprehensive managed services, allowing businesses to focus on their core activities while ensuring the seamless operation of their IT environment.
  4. Offshore development expertise: Their offshore team delivers advanced, robust, and innovative technical solutions with great efficiency.
  5. Certified ITIL expertise: With ITIL-certified professionals, they offer complete ITSM support, including workshops, process analyses, and tailored system configurations.
  6. Customized hosting solutions: They host licensed IT products tailored to unique client needs, including specific locations and configurations.

This partner combines certified expertise, a customer-focused approach, and flexible delivery models to help businesses optimize their IT infrastructure and processes.

🌐 Website: https://bit.ly/3BcdRyS

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!