Intuitive customer-oriented service portal with extremely robust enterprise ITIL features
We needed a simple and intuitive service portal for our clients that was capable of managing multiple clients, SSO and full separation of data, but with excellent features and extensibility.
GLPI SUCCESS CASES
CreditLogic
Challenge
We needed a simple and intuitive service portal for our clients that was capable of managing multiple clients, SSO and full separation of data, but with excellent features and extensibility.
Industry & background
Fintech. A Lending as a Service platform enabling the instant transformation of end to end lending process.
Requirments
Intuitive customer-oriented service portal with extremely robust enterprise ITIL features
GLPI solution
We use GLPI as Incidents, changes and service portal.
So far our experience is fantastic – both the software itself and the services to manage it from GLPI partner – as a former openview, patrol and ServiceNOW customer I appreciated the speed and low TCO of the service without compromising on essential features.
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