GLPI Network offers
What does GLPI Network offer include?
Editor´s guarantee
Support L.3
Exclusive plugins
(All under GPL license)
Access to partners-integrators
Try all features on GLPI Network Cloud
GLPI is an open source software distributed under the GNU General Public License, which does not provide editor´s guarantee for stable and secure workflow.
If you want to access professional support you must purchase GLPI Network Subscription (on-premises installation) or use GLPI Network Cloud. All services of L.1 and L.2 (configuration/installation/training/etc.) are provided by our official partners for extra fee.
GLPI Network Cloud
Subtitle goes Here- Price for 1 IT agent
- IT assets unlimited
- End users unlimited
- Support L.3 unlimited
- Community plugins*
- GLPI Network plugins
- Updates
- Backups
- Server maintainance
On-premises Basic
*excl.tax- Up to 10 IT agents
- Up to 500 IT assets
- End users unlimited
- Support L.3 unlimited
- Community plugins*
- GLPI Network plugins
- Standard** plugins
- Advanced*** plugins
- + 2 hours remote technical assistance from Teclib
- Updates
- Backups
- Server maintainance
On-premises Standard
*excl.tax- Up to 50 IT agents
- Up to 5000 IT assets
- End users unlimited
- Support L.3 unlimited
- Community plugins*
- GLPI Network plugins
- Standard** plugins
- Advanced*** plugins
- + 8 hours remote technical assistance from Teclib
- Updates
- Backups
- Server maintainance
On-premises Advanced
*excl.tax- More > 51 IT agents
- More > 5001 IT assets
- End users unlimited
- Support L.3 unlimited
- Community plugins*
- GLPI Network plugins
- Standard** plugins
- Advanced*** plugins
- + 20 hours remote technical assistance from Teclib
- Provide GLPI Network as a package (for Debian / RHEL / Fedora / CentOS)
- Updates
- Backups
- Server maintainance
Frequently asked questions:
*Is this price with tax or without tax?
An additional 20% tax (VAT) will be applied for customers in France. For customers outside of France the price is final.
What includes Community plugins?
We offer Support L.3 for the following Community plugins:
-
Dynamic Inventory (FusionInventory, only for GLPI 9.5). From GLPI v.10 we offer Native inventory. -
Injection of CSV files (Datainjection) Ticket escalation and HelpDesk enhancemenet (Escalade) -
Track credit vouchers consumptions with the Ticket form (Credit) -
PDF printing (PDF) -
IT Orders management (Order) -
Creation of new forms (Formcreator) -
Uninstallation of hardware (Uninstall) -
Displaying messages to users (News) -
Creation and attachment of tags (Tags) -
Interconnecting with the Metabase reporting tool (Metabase plugin)
What is "remote technical assistance"?
Remote technical assistance from Teclib´is a ticket (1 ticket = 1 hour), which you can use for requesting Support L.1 and L.2 (configuration/installation/common doubts).
What means IT agent?
IT agent is a user with Standard interface
What means Support L.3?
Support L.3 means errors/bugs corrections. If you are interested in installation on-premises/deployment/trainings, – our official partners-integrators offer this service for extra fee. Contact us for more info.
What include GLPI Network plugins?
-
Configure GLPI Agent for Android via QR coder deeplink (plugin agentconfig) -
Rename GLPI Strings (plugin renameGLPIstrings) -
oAuth connections to external identity providers : Google, Facebook, Github, Amazon, Azure Active Directory, Microsoft, Gitlab (plugin oauthsso) -
Handling notifications through collaborative tools : Mattermost, Microsoft Teams, Rocket.Chat, Slack, Telegram (plugin collaborativetools) -
Customization of the GLPI logo and colors (plugin branding) -
Data anonymization in GLPI (anonymize plugin) -
Automatic import of holidays and non-working day as calendar closed periods (plugin holiday, currently supports Yasumi library) -
Split of the ticket’s categories list into several lists (plugin splitcat) Tools to test your LDAP directories (plugin LDAP Tools) Automatic actions to remove inactive users (plugin GDPR Tools)
What include Standard plugins?
All these plugins are provided under GPL license with full respect of No Vendor Lock-In.
Refuse or approve a validation request, directly from the email received (plugin ApprovalByMail) Query the GLPI database with SQL queries that you make yourself. Display the results in the GLPI dashboards (plugin AdvancedDashboard) Create all types of objects you want (CMMS) (plugin Generic Object) Add fields on GLPI objects (plugin Fields)
What include Advanced plugins?
- Microsoft SCCM import connector
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