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New silver GLPI partner in Germany: Haug und Wolf GmbH
Congratulations! We are happy to announce our new Silver GLPI Network partner in Germany: Haug und Wolf GmbH About themFounded in 1993 as a civil law partnership (GbR) and transitioning to a GmbH in 1999, this company has been a reliable IT service provider for over...
5 Practices to Maintain Client Satisfaction When Using Pending Tickets in GLPI
Companies with a high number of tickets in pending status often struggle with SLA breaches. Over 60% of SLA violations can be traced back to poor handling of pending tickets, mainly when communication with clients or vendors is not maintained. There is a myriad of...
New silver GLPI partner in Mexico: Innovabits
Congratulations! We are happy to announce our new Silver GLPI Network partner in Mexico: Innovabits At Innovabits, technology and best practices are at the core of their expertise. As software developers, they offer tools that simplify data import and visualization,...
GLPI Agent v1.11 released!
GLPI Agent 1.11 has been released. You can download it on the GLPI Agent github project: https://github.com/glpi-project/glpi-agent/releases/tag/1.11 This version comes with few fixes and enhancements and here are the essential ones: On Windows, a fix from the...
New silver GLPI partner in Poland: DNR Group
Congratulations! We are happy to announce our new Silver GLPI Network partner in Poland: DNR Group Specialists in IT support, server administration, and cybersecurity. They will provide you with their knowledge, experience, dedicated solutions, and full support. They...
A new version of the Fields plugin is released! Update: 1.21.13 now!
A new version of the Fields plugin is now available! This version corrects a recently discovered security problem. The update is recommended! CVE-2024-45600 Authenticated SQL Injection The full changelog is available for more details. You can update the plugin from...
How to save the support team time with templates in GLPI
Twig is a templating Engine for PHP that helps to keep the code clean and organized by separating what is coded from what people see on the website. This makes the task of managing and updating templates a bit easier. GLPI has brought since the version 10, the ability...
New silver partner in France: All Business
Congratulations! We are happy to announce our new Silver GLPI Network partner in France: All Business. All Business aims to analyze and improve the information systems. They offer tailor-made solutions to optimize IT infrastructures, improve operational...
How GLPI helps you keep updated with critical news and update
In a fast-paced routine, losing important news and updates is not a rare incident. Analysts do have a lot to do during their day, and the world doesn't stop. It's hard to keep up with everything. Sometimes, leaders may want their teams to be aware of information...
New silver partner in France: ITSR Informatique
Congratulations! We are happy to announce our new Silver GLPI Network partner in France: ITSR Informatique ITSR INFORMATIQUE supports businesses in evolving and managing their IT systems, adapting them to new uses and organizational and quality challenges....
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