New Silver partner: Famytec Solutions

Congratulations ! We are happy to announce our new Silver GLPI Network partner in Spain: Famytec Solutions.

The services offered by Famytec Solutions are:
  • IT services;
  • Infrastructure and cybersecurity;
  • Training.

Website: https://bit.ly/3I6pAis

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

How to Install GLPI on Ubuntu?

We’re excited to announce the release of our latest video tutorial showcasing the installation of GLPI 10 on Ubuntu 22.04 LTS!

This tutorial aims to simplify the installation process for users looking to deploy GLPI on their on-premises Ubuntu servers.

In this video, we provide a comprehensive guide on setting up GLPI, covering each step from preparing your Ubuntu environment to configuring the software via its web interface. Whether you’re a seasoned IT professional or just starting with GLPI, our tutorial offers valuable insights and best practices to ensure a smooth installation process.

To complement the video tutorial, we’ve compiled a detailed written guide with step-by-step instructions available on our new FAQ page. You can find the instructions referenced in the video below, enabling you to reproduce the installation steps at your own pace.

We believe this content will be immensely beneficial to the GLPI community and anyone interested in implementing a robust IT service management solution. Stay tuned for more tutorials and insights on optimizing your IT infrastructure with GLPI and subscribe to our YouTube Channel

Watch the GLPI 10 Installation Video Tutorial Now!

Happy installing!

Useful links:

https://glpi-install.readthedocs.io/en/latest/prerequisites.html

https://faq.teclib.com/03_knowledgebase/procedures/install_glpi/

Changes in our GLPI Network Cloud Offers!

Important announcement for the GLPI community regarding our GLPI Network Cloud offerings! We have decided to streamline our GLPI Network Cloud offers!

⚠️ GLPI Network Public Cloud remains unchanged (starting from 1 user, €19/user/month).

⚠️ Private Basic Cloud is now “Private Cloud” (starting from 25 users, €21/user/month).

⚠️ We no longer offer Private Advanced Cloud! Please contact us for a customized solution if you have more than 100 users!

We invite you to check out our new offers on our official GLPI Network Cloud website: https://glpi-network.cloud/prices/

For any questions or if you need a customized quote, feel free to contact us!

GLPI Release 10.0.12

A new GLPI version is available.

This release fixes a few security issues that have been recently discovered. Update is recommended!

You can download the GLPI 10.0.12 archive on GitHub.

You will find below the list of security issues fixed in this bugfixes version:

  • Reflected XSS in reports pages (CVE-TODO)
  • LDAP Injection during authentication (CVE-2023-51446)

Also, here is a short list of main changes done in this version:

  • Regression with entity selector missing cache invalidation
  • Better handling of connection issues during LDAP synchronization
  • The entity selector get significant reduction of load time in some cases

The full changelog is available for more details.

We would like to thank all people who contributed to this new version and all those who contributes regularly to the GLPI project!

Regards.

New Silver Partner in France: PBS Co.

We are delighted to announce our new Silver GLPI Network partner in France: PBS Co.

PBS Co is a company specialized in:

  • Supply and installation of user, network and security hardware.
  • Maintenance and supervision of computer systems.
  • Network architecture and consulting.
  • Integration of software solutions in a client-server environment.

Website: https://bit.ly/3Sv9QeM

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/