New Formcreator 2.13.5 is available!

by Daniela Buxo | Mar 27, 2023 | News

This version is compatible with GLPI 10.0.

⚠️ File / image upload removed from public forms

In GLPI 10.0.5 contains a fix which breaks ability to upload files from a public form. It not possible restore this feature without introducing a security problem. Therefore, in this version, it is no longer possible to add a question of type File in a public form. Questions of type Textarea won’t allow users to upload pictures anymore.

It is recommended to update your public forms to remove questions of type File. If you don’t, then requesters will encounter problems when they try to upload files.

Upgrade from 2.13.0 or later

A database sanity check is done before running the upgrade. If the tables of the plugin have a difference with the expected schema the upgrade will fail with a message similar to the following:

The database schema is not consistent with the installed Formcreator 2.13.0. 
To see the logs enable the plugin and run the command bin/console glpi:database:check_schema_integrity -p formcreator

It is required to fix the database, using the diff produced by the CLI command given in the message. Once done, try again to upgrade.

ℹ️ If you know what you are doing you may bypass the sanity check from CLI with the following command.

bin/console glpi:plugin:install formcreator -f -p skip-db-check

Bug Fixes

• add missing domain for public forms translation (#3162) (970f183c6)
• duplicate key when updating a profile (1bd6a2ab6)
• remote glpi prefix for commands (651444a27)
• abstractitiltarget: set priority from urgency and impact (#3178) (1269edd51)
• checkboxes: better display (f8fe93a63)
• checkboxes: padding between items (a62f879ce)
• condition: infinite loop detection (172d5e8eb)
• dropdownfield: prevent ambiguous column name (b54523219)
• form: remove obsolete translations on update (3cc58ac7d)
• form: rename form answer properties tab (a3395179d)
• form_language: avoid persistent rich editor toolbar when closing modal (11a8808b5)
• form_language: display problems when translating (93073e656)
• form_language: filter out obsolete translations (b38555c5e)
• formanswer: access restriction (a9451d982)
• install: distinguish error messages for sanity check (b798bf264)
• notifications: missing lang tags (3cad18562)
• question: missing conditions count after update (ea185beb8)
• question: updating a question returns sanitized label (936ccd475)
• radios: update escaping of valies (c940e1764)
• radiosfield: better display (fe6c2e8d0)
• restrictedformcriteria: bad key when generating error message (6cabca1fe)
• targetchange,targetproblem: harmonize implemetnation with targetticket (1ba402de0)
• targetchange,targetproblem: missed code refactor (e24d2fc13)
• targetticket: wrong property label (fd3d30973)
• textareafield: target ticket shows HTML when image uploaded (56fc8d54d)
• translation: avoid rn when using formatted rich (html) text (24113a353)

Features

• Link documents to form (690f58d13)
• form_language: add items count in tab (90a579680)
• issue: more anonymising options (#3160) (075896bb6)

Success Story: Talen Energy

by Daniela Buxo | Mar 16, 2023 | News

We met with Thomas Novotney, senior computer systems analyst at Susquehanna Nuclear in Berwick, Pennsylvania, which is owned by Talen Energy. 

Susquehanna Steam Electric Station (SSES) generates clean, reliable, safe, and affordable energy to power homes, businesses, hospitals, and schools, driving regional economies.

The plant has two boiling water reactors capable of generating ~2,500 MW of power, enough to power 2M homes.

In this interview, you will discover how Thomas uses GLPI to inventory assets, why he chose open source and how GLPI answers cyber security requirements. 

How can you try GLPI? 

If you have not tried GLPI yet, you can start a free 45 day trial on GLPI Network Cloud (no credit card needed!): https://glpi-network.cloud/ 

If you want to download GLPI on-premise and need assistance, our partners-integrators can support you (you will need to have a valid GLPI Network Subscription).

If you want to share your experience using GLPI, we encourage you to complete the form:

New silver partner: IT Green

by Daniela Buxo | Mar 2, 2023 | News

We are happy to announce our new Silver partner in Perú – IT Green.

IT Green is a company specialized in information technology, composed of experienced and highly trained professionals. They have strategic alliances that complement their services and aligned to good practices, ensure a fast and efficient service, always customer oriented with a high level of quality and cordiality.

Its mission is to generate efficiencies through integral services and solutions, seeking to create and strengthen solid and lasting business relationships that will allow mutual business development as well as the professional and personal growth of its people.

Among many solutions, IT Green offers:

• Outsourcing;
• Specialized technical support;
• Cabling, structured cabling and networking;
• Technology consulting.

Website: https://bit.ly/3SCUZNI

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact/

Being a partner means:

• Having an a direct access to the Teclib´s tech expertise;
• Get special discounts;
• Access official support,
• Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

New Silver Partner : OPEN COMPUTACIÓN S.A.

by Flavia Calonego | Feb 16, 2023 | News