eXo Platform and Teclib Partnership: Delivering a More Integrated Digital Workplace Experience
Paris, December 10, 2024 – eXo Platform, the leading provider of open-source intranet and digital workplace solutions, and Teclib, provider of GLPI, the leading open-source IT service and support management solution, announce a strategic partnership. The collaboration aims to enable the native integration of GLPI into the eXo Platform digital workplace through a dedicated connector, providing full management of IT services and support directly within the eXo environment.
This collaboration addresses the growing needs of organizations to centralize their tools while reducing costs associated with proprietary licenses. Thanks to this connector, users can track the status of their requests (status, comments) and open the GLPI tickets in a single click, without leaving their work environment, thus reinforcing the efficiency and smoothness of internal processes.
City of Lunel: A Key Player in Co-Development
Lunel, a city located in the south of France with 506 employees, played a significant role in co-developing this connector to improve its IT service and support management. By integrating GLPI into its digital workplace, Lunel advances its digital transformation journey, committing to scalable, accessible, and open-source digital tools.
A partnership for Open-Source users
“We’re delighted with this partnership with Teclib, which aligns perfectly with our vision of providing an open-source, comprehensive, modular and interoperable digital workplace. Thanks to this integration of GLPI solution, our users can manage their IT services and support more efficiently without leaving their work environment”, explained Veronika Mazour Mestrallet, CEO of eXo Platform.
François Legastelois, Director of Teclib Edition, added: “This collaboration with eXo Platform is a significant step in making GLPI more accessible, particularly for local authorities and companies looking for alternatives to proprietary solutions. The integration into an open-source digital workplace meets a growing demand for tool harmonization, and we are proud to have co-developed this connector with Lunel’s support.
Already Deployed in Lunel and Beyond
The city of Lunel took part in the new connector co-building. Its setting up, effective since a few weeks on the local authority’s platform, is helping to improve the efficiency of its IT asset management and support services.
“We chose open-source solutions for their transparency, scalability, and cost optimization. Integrating GLPI into our eXo digital workplace improves incident tracking and enhances user experience with a unified work environment”, explained Mustapha Chilah, Deputy Director of IT Systems for Lunel city. “eXo Platform’s teams listened to our needs, and we worked closely to develop the GLPI connector. The results are highly satisfactory and bring significant value”.
Indeed, the GLPI connector meets a real need among eXo Platform customers, and several local authorities have already deployed it, such as the cities of Chelles and Rumilly.
About eXo Platform
Leading provider of open-source collaborative software for over 20 years, eXo Platform is a specialist in intranet and digital workplace solutions. eXo helps its customers building their digital workplaces by providing an easy to use, fully-featured and secure platform for employee experience.
eXo Platform serves more than a million users and is successfully deployed at many public and private organizations worldwide, including the Elysée Presidency, the French Army, the US Department of Defense and NATO.
🌐 Website: https://www.exoplatform.com/
About Teclib
Founded in 2009 as an Open Source solutions integrator, Teclib became the official provider of GLPI in 2015. GLPI is a 100% Open Source ITSM solution, available both on-premise and in the cloud, with a vast network of partners worldwide.
🌐 Website: https://glpi-project.org
