Congratulations! We are happy to announce our new Silver GLPI Network partner in Germany: Haug und Wolf GmbH
About them Founded in 1993 as a civil law partnership (GbR) and transitioning to a GmbH in 1999, this company has been a reliable IT service provider for over 30 years, always focused on customer satisfaction and long-term relationships. Their goal is simple: to deliver optimal support and innovative solutions that clients can rely on at any time.
Their philosophy They understand that quality support, transparent costs, and timely services are the foundation of a successful partnership. Their continuity, reliability, and high-quality services have earned the trust of their customers. Their growth has been driven largely by recommendations from satisfied clients.
Their team With a growing team of experienced and dedicated employees, they offer consolidated expertise and know-how. Their committed team is ready to tackle today’s IT challenges and develop tailored solutions to meet each company’s unique requirements.
Their services They specialize in areas such as inventory management, ticketing, IT Service Management (ITSM), and Enterprise Service Management (ESM). Beyond technical solutions, they provide comprehensive support throughout IT project integration and implementation, including automatic discovery, event management/monitoring, Identity Governance and Administration (IGA), endpoint management, and Mobile Device Management (MDM).
A competitive advantage For them, IT isn’t just a necessary tool; it’s a crucial competitive advantage. Don’t let your competitors get ahead – secure the essential edge with the right IT solutions.
They are ready to help you align your IT strategy and achieve your goals. Contact them to find the right solutions for your company together.
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
Congratulations! We are happy to announce our new Silver GLPI Network partner in Mexico: Innovabits
At Innovabits, technology and best practices are at the core of their expertise. As software developers, they offer tools that simplify data import and visualization, including the integration of Telcel equipment and contracts. They also design dashboards and alert rules in Grafana, leveraging GLPI information to optimize their clients’ processes.
Their strategic partnerships with ITIL training specialists enable them to provide a comprehensive solution for GLPI implementation. This ensures that clients not only get the best tool but also the necessary knowledge to maximize its use.
With over 20 years of experience in developing and managing IT projects, Innovabits has worked with both private companies and public institutions, delivering cloud solutions as well as on-premises services. Their mission is to provide clients with a complete, tailored service that meets their specific needs.
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
This version comes with few fixes and enhancements and here are the essential ones:
On Windows, a fix from the community prevents overwriting of Keystore exported certificates. So these certificates are no more ignored.
On Windows, a new ssl-keystore option is available to disable or optimize Keystore certificates export.
Bitdefender antivirus support has been updated on Windows.
TacticalRMM remote management inventory support has been added on MacOSX.
Users inventory has been fixed with partial inventory used with full-inventory-postpone.
Few updates for Hikvision devices support and Konica printers have been included in NetDiscovery and NetInventory tasks
Deploy task won’t no more display an error when running a PowerShell script on Windows.
Proxy server plugin will now accept Json as inventory format when glpi_protocol option is set and no GLPI server is configured.
About packaging, here is what you should retain:
On Windows, perl is now built with OpenSSL v3.3.2 and the libxml2 library v2.13.4 supports. 7-zip provided command is now v24.08 version.
The Windows packaging now includes GLPI-AgentMonitor software v1.4.0 and the installer supports AGENTMONITOR_NEWTICKET_SCREENSHOT as parameter to configure if a screenshot should be done before opening a new ticket.
Congratulations! We are happy to announce our new Silver GLPI Network partner in Poland: DNR Group
Specialists in IT support, server administration, and cybersecurity. They will provide you with their knowledge, experience, dedicated solutions, and full support. They will help your company streamline processes within your IT infrastructure, ensure data security, and optimize operations while helping to reduce costs. DNR Group is a family-owned company; they know how to listen and respond to the needs of others. They treat their clients as partners because trust is key. Let them get to know your business, and they will propose the best and most optimal solutions.
The DNR Group team is a leader in responsiveness. For years, they have been using and enhancing GLPI for their own needs, creating solutions that not only allow for quick responses to reported issues but also enable agile management of the entire IT environment!
They provide professional IT infrastructure monitoring and a dedicated center for data security management. Their solutions allow you to anticipate, prevent, and solve internal and external problems! Your infrastructure will be not only more secure, efficient, and effective but also optimally utilized!
As specialists with many years of experience, they offer IT consulting services, a range of employee training, solutions for remote work, as well as installation work during network modernization. Their service range is vast, as is their pool of satisfied clients. The solutions they offer ensure the highest level of security, high availability, and maximum efficiency.
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
In a fast-paced routine, losing important news and updates is not a rare incident. Analysts do have a lot to do during their day, and the world doesn’t stop. It’s hard to keep up with everything.
Sometimes, leaders may want their teams to be aware of information from some service providers that maintain blogs and pages where useful announcements are inserted. I, Arthur, in the past, used to have three products on my portfolio that used to publish new features announcements, dates of future updates and also notices and alerts about their tools.
I always wanted — and still want — to be aware of what is going on and coming on the next months when the main tools I use have this channel available.
These blogs usually have a service called RSS — Really Simple Syndication — which is a very convenient way to receive updates from your favorite websites without having to visit them manually.
There are several options of RSS Feed Readers. But, adding a new layer of complexity to your daily basis could not be the best approach. GLPI has this tool embedded with the adding of you being able to share some sources of information to Entities, Groups, Users, and Profiles. You add the feed to your instance, and GLPI works as an RSS Feed Reader that may be the official source of information for you and your teams.
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