New silver Partner in New Zealand: BTIT

Congratulations! We are happy to announce our new Silver GLPI Network partner in New Zealand: BTIT

BTIT is a boutique technology consultancy and managed services provider with a special focus on Open Source offerings.
Established in 2012, BTIT is based in Wellington New Zealand and services the Australia and New Zealand (ANZ) region.
BTIT sees GLPI as a strategic addition to their premium offerings to the local market. 

Website: https://bit.ly/4cGLnL7

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!

GLPI AGENT 1.10 available!

GLPI Agent 1.10 has been released.

You can download it on the GLPI Agent github project: https://github.com/glpi-project/glpi-agent/releases/tag/1.10

This version comes with few fixes and enhancements and here are the essential ones:

  • OAuth2 authentication support is now included. It will only be usable with GLPI from the release of GLPI 11. It still can be tested with the GLPI main branch nightly build.
  • The next inventory run date will shift less other time still keeping a little randomization.
  • The agent won’t no more reset the inventory date when started hjourly in unmanaged mode (via crontab or planified task).
  • On Windows, an important fix will now prevent NetDiscovery, NetInventory and Collect tasks to block service.
  • Enhancement of disks serialnumber inventory support.
  • Added Cortex XDR antivirus support, even on Windows “Server”, MacOSX and Linux.
  • On Windows and linux, added remote management tools inventory support for Tactical RMM.
  • The p2p mode on Deploy jobs has been fixed to use agent configured port. It has also been enhanced using now the remote-workers configuration to extend the number of threads used to discover peers if set to a number higher than 10.

Important: About antivirus on Windows “Server”, in the future, we will attempt to detect them checking if a dedicated service is enabled. If you still are with an undetected antivirus case on Windows “Server”, please open a github issue to help us start its support.

About packaging, here is what you should retain:

  • On Windows, perl is now built using Gcc v13.3, OpenSSL v3.3.1 and the libxml2 library v2.13.2. The liblzma library is now built using xz v5.6.2 sources.
  • The Windows packaging now includes GLPI-AgentMonitor software v1.3.1.
  • The MacOSX packaging now uses OpenSSL v3.3.1.
  • The Deploy task can now be installed on RockyLinux 9.
  • The AppImage installer for Linux now supports the --wait option for the unmanaged mode.

You can check changes details in the official online Changelog available here: https://github.com/glpi-project/glpi-agent/blob/1.10/Changes

We invite you to update your agents as soon as possible to take advantage of these improvements.

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GLPI 10.0.16 is released!

GLPI 10.0.16 is released!

A new GLPI version is available!

This release fixes a few security issues that have been recently discovered. The update is recommended!

You can download the GLPI 10.0.16 archive on GitHub.

You will find below the list of security issues fixed in this bugfixes version:

  • Account takeover via SQL Injection in AJAX scripts (CVE-2024-37148)
  • Remote code execution through the plugin loader (CVE-2024-37149)
  • Authenticated file upload to restricted tickets (CVE-2024-37147)

Also, here is a short list of the main changes done in this version:

  • Freesize database field was not correctly migrated
  • Network inventoried stacked switches had all the same name
  • Remove monitors from inventory when no monitor is present
  • Import location hierarchy from LDAP and Inventory

The full changelog is available for more details.

We would like to thank all people who contributed to this new version and all those who contributes regularly to the GLPI project!

Regards.

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New silver Partner in India: Lattice Networks

Congratulations! We are happy to announce our new Silver GLPI Network partner in India: Lattice Networks

Mission: Enable the growth of computing and provide open-source solutions that support communities across India.

Offerings: DESIGN / SOLUTION / MAINTENANCE / SUPPORT / SALE OF IT INFRASTRUCTURES.

Solutions: File/email/backup server, Storage, Data security, IT compliance, BCDR, Structured networks, Wi-Fi, Monitoring, Access control solutions.

Lattice Networks, founded in 2002, is the leading provider of comprehensive IT solutions for all business needs.
Lattice Networks is a leader in providing enterprise IT solutions with a wide portfolio of offerings that cater to a broad range of vertical customer sectors for all business requirements.
Lattice Networks, with a rich experience in IT technologies, offers IT solutions in the fields of infrastructure management, network solutions, IT compliance, cloud infrastructure, data security, firewall, and networking solutions.

Additionally, we provide a scalable, customized solution that allows organizations to improve their existing IT infrastructure by enhancing efficiency and ease of management.

Having provided customized solutions to over 500 companies, Lattice Networks offers specific solutions for SMEs, the manufacturing sector, the education sector, and the architecture and construction industries, helping them improve management efficiency, provide scalable automation solutions, and save time and resources through IT solutions.

Lattice Networks is your one-stop partner for IT solutions.

Website: https://bit.ly/4ePko1m

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!

New silver partner in France: Solfi Groupe

Congratulations! We are happy to announce our new Silver GLPI Network partner in France: Solfi Groupe

Solfi has always prioritized understanding its clients’ business and unique needs. This strength allows Solfi to fully commit to consulting and the complete execution of their projects, forming a partnership based on support and trust.

The group relies on the expertise of consultants specialized in IT management. These consultants adapt to the challenges, problems, and specific needs of each client to better assist them through the various phases of their projects, from project management to validation.

With a comprehensive solutions approach, Solfi handles IT needs related to development, integration, and maintenance of IT systems while maintaining each client’s uniqueness.

Website: https://bit.ly/4bjpOi6

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!