With this new version, we wanted to make your experience easier and optimise your searches. On your home page, you’ll find tiles for the most popular topics. One click will take you to the item of your choice. You can also view all the categories either via the FAQ menu or the “view all categories” icon.
The FAQ is now divided into categories to make it easier for you to find what you’re looking for. By clicking on the item of your choice, a list of questions will appear. Simply unfold one of them to find your answer.
If a YouTube video is associated with it, it will be highlighted so that you can view it directly from the article.
If necessary, you will be redirected to an article in the knowledge base. This will help you set up the tool you’re looking for.
GLPI has a marketplace with a number of plugins, so a page is now dedicated to them. Here you will find installation and configuration procedures, as well as questions you may already have asked yourself.
This page includes procedures for plugins developed (in whole or in part) by Teclib’, whether they are available on a subscription basis or not. A tag indicates the subscription level required to download the plugin and whether it is available in the Cloud.
All the videos just a click away!
To simplify your navigation, a “videos” menu is now available directly from the FAQ. Find everything you need in one place
The FAQ is available in English and French. We hope you find it useful and hope you enjoy browsing through our site.
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
We invite you to join this free webinar presented by our Gold partner in Slovakia – OMNICOM, the subject will be “Service request management supported by GLPI“
On February 1, 2024 from 10:00 a.m. to 10:45 a.m. presented by Miroslav Hlohovsky CEO, Head of Digital at OMNICOM.
Discover the agenda!
Introduction;
Overview of GLPI;
Service Request Management;
GLPI Implementation;
GLPI Best Practices;
Case Studies;
Q&A.
Join their webinar “Service Request Management with GLPI”. Explore GLPI’s capabilities for streamlined service requests. Don’t miss this opportunity to improve your understanding and improve the management of your service requests.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok
