New silver partner in France: All Business

Congratulations! We are happy to announce our new Silver GLPI Network partner in France: All Business.

All Business aims to analyze and improve the information systems. They offer tailor-made solutions to optimize IT infrastructures, improve operational efficiency and reduce costs. Whether you want to modernize your existing systems or integrate new technologies, their team of experts can guide you every step of the way. They are committed to understand your specific needs and by providing solutions aligned with your business objectives.

Their IT consulting services are designed to provide customized solutions that specifically meet your business needs. By working with them, you benefit from their in-depth expertise and commitment to optimize your information systems for maximum performance.

Benefits:

  • Tailor-made solutions;
  • Cost reduction;
  • Improved efficiency.

Website: https://bit.ly/3SVKlDo

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

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How GLPI helps you keep updated with critical news and update

In a fast-paced routine, losing important news and updates is not a rare incident. Analysts do have a lot to do during their day, and the world doesn’t stop. It’s hard to keep up with everything.

Sometimes, leaders may want their teams to be aware of information from some service providers that maintain blogs and pages where useful announcements are inserted. I, Arthur, in the past, used to have three products on my portfolio that used to publish new features announcements, dates of future updates and also notices and alerts about their tools.

I always wanted — and still want — to be aware of what is going on and coming on the next months when the main tools I use have this channel available.

These blogs usually have a service called RSS — Really Simple Syndication — which is a very convenient way to receive updates from your favorite websites without having to visit them manually.

There are several options of RSS Feed Readers. But, adding a new layer of complexity to your daily basis could not be the best approach. GLPI has this tool embedded with the adding of you being able to share some sources of information to Entities, Groups, Users, and Profiles. You add the feed to your instance, and GLPI works as an RSS Feed Reader that may be the official source of information for you and your teams.

Useful links:

https://faq.teclib.com/03_knowledgebase/tools/rssfeed/

https://glpi-user-documentation.readthedocs.io/fr/latest/modules/tools/rssfeed.html

YouTube Video:

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New silver partner in France: ITSR Informatique

Congratulations! We are happy to announce our new Silver GLPI Network partner in France: ITSR Informatique

ITSR INFORMATIQUE supports businesses in evolving and managing their IT systems, adapting them to new uses and organizational and quality challenges. Specializing in IT as both an integrator and service provider, we bring over 20 years of experience and expertise to help you successfully complete your projects. Our services include IT resource management using GLPI and IT systems monitoring with Open Source software.

Website: https://bit.ly/4ffZj0e

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!

Evaluating the environmental impact of Digital Technologies: The IEN Project and Teclib’

The IEN (Environmental Impact of Digital Technology) project, launched by IRT SystemX, aims to develop tools to assess the environmental impact of digital technologies. This 36-month project involves major players like Airbus Protect, Teclib’, Total Energies, AFNIC and CentraleSupélec to create standardized evaluation methods.

Objectives of the IEN Project

IEN aims to provide a systemic approach to evaluate the direct and indirect environmental impacts of digital systems, offering standardized indicators based on the full life cycle of digital components.

The role of Teclib’

Teclib’ contributes with its expertise in managing the environmental impact of digital services and software. Its experience in sustainable development and open-source software helps create decision-making tools based on environmental and economic criteria.

Methodology and implementation

IEN’s comprehensive approach includes:

– Defining valuation rules for environmental impacts of physical components at each life cycle stage.

– Creating a decision-making tool for technological choices and data processing methods.

– Sharing a systemic diagnostic guide on environmental impacts with the scientific community, along with training solutions to raise awareness among digital stakeholders.

Perspectives and contributions

Drawing on research from the PSE (Paris-Saclay Energies) project and the CircularIT alliance, IEN promotes the circular economy and ecological transition. Expected outcomes include a common framework and methodology for industries, local authorities, and suppliers to facilitate more sustainable technological choices.

The IEN project is a significant step towards rigorous and standardized evaluation of the environmental impact of digital technologies. With partners like Teclib’, this project aims to provide valuable tools for adopting more environmentally friendly digital practices and supporting the transition to a circular economy.

For more information, visit the website: https://www.irt-systemx.fr/en/projets/ien-project/ 

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New silver Partner in New Zealand: BTIT

Congratulations! We are happy to announce our new Silver GLPI Network partner in New Zealand: BTIT

BTIT is a boutique technology consultancy and managed services provider with a special focus on Open Source offerings.
Established in 2012, BTIT is based in Wellington New Zealand and services the Australia and New Zealand (ANZ) region.
BTIT sees GLPI as a strategic addition to their premium offerings to the local market. 

Website: https://bit.ly/4cGLnL7

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

Stay connected! Follow us on our social media platforms!

GLPI AGENT 1.10 available!

GLPI Agent 1.10 has been released.

You can download it on the GLPI Agent github project: https://github.com/glpi-project/glpi-agent/releases/tag/1.10

This version comes with few fixes and enhancements and here are the essential ones:

  • OAuth2 authentication support is now included. It will only be usable with GLPI from the release of GLPI 11. It still can be tested with the GLPI main branch nightly build.
  • The next inventory run date will shift less other time still keeping a little randomization.
  • The agent won’t no more reset the inventory date when started hjourly in unmanaged mode (via crontab or planified task).
  • On Windows, an important fix will now prevent NetDiscovery, NetInventory and Collect tasks to block service.
  • Enhancement of disks serialnumber inventory support.
  • Added Cortex XDR antivirus support, even on Windows “Server”, MacOSX and Linux.
  • On Windows and linux, added remote management tools inventory support for Tactical RMM.
  • The p2p mode on Deploy jobs has been fixed to use agent configured port. It has also been enhanced using now the remote-workers configuration to extend the number of threads used to discover peers if set to a number higher than 10.

Important: About antivirus on Windows “Server”, in the future, we will attempt to detect them checking if a dedicated service is enabled. If you still are with an undetected antivirus case on Windows “Server”, please open a github issue to help us start its support.

About packaging, here is what you should retain:

  • On Windows, perl is now built using Gcc v13.3, OpenSSL v3.3.1 and the libxml2 library v2.13.2. The liblzma library is now built using xz v5.6.2 sources.
  • The Windows packaging now includes GLPI-AgentMonitor software v1.3.1.
  • The MacOSX packaging now uses OpenSSL v3.3.1.
  • The Deploy task can now be installed on RockyLinux 9.
  • The AppImage installer for Linux now supports the --wait option for the unmanaged mode.

You can check changes details in the official online Changelog available here: https://github.com/glpi-project/glpi-agent/blob/1.10/Changes

We invite you to update your agents as soon as possible to take advantage of these improvements.

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