We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
We would like to announce a new plugin — Centreon— available to all GLPI Network Cloud customers and for everyone with a marketplace registered (free tiers) !
The plugin use the Centreon API to retrieve informations about hosts and display them in corresponding computers (matching the name).
The tab shows services informations with their statuses, and a timeline of events.
You can also send a few actions to the distant server like:
Force a refresh
Set a downtime
Acknowledge an alert
This is the first version of the plugin and we will continue to work on it and deliver more features (metrics, widgets for our dashboards, listing of all services, etc) soon.
We’re excited to announce the release of our latest video tutorial showcasing the installation of GLPI 10 on Ubuntu 22.04 LTS!
This tutorial aims to simplify the installation process for users looking to deploy GLPI on their on-premises Ubuntu servers.
In this video, we provide a comprehensive guide on setting up GLPI, covering each step from preparing your Ubuntu environment to configuring the software via its web interface. Whether you’re a seasoned IT professional or just starting with GLPI, our tutorial offers valuable insights and best practices to ensure a smooth installation process.
To complement the video tutorial, we’ve compiled a detailed written guide with step-by-step instructions available on our new FAQ page. You can find the instructions referenced in the video below, enabling you to reproduce the installation steps at your own pace.
We believe this content will be immensely beneficial to the GLPI community and anyone interested in implementing a robust IT service management solution. Stay tuned for more tutorials and insights on optimizing your IT infrastructure with GLPI and subscribe to our YouTube Channel
Watch the GLPI 10 Installation Video Tutorial Now!
With this new version, we wanted to make your experience easier and optimise your searches. On your home page, you’ll find tiles for the most popular topics. One click will take you to the item of your choice. You can also view all the categories either via the FAQ menu or the “view all categories” icon.
The FAQ is now divided into categories to make it easier for you to find what you’re looking for. By clicking on the item of your choice, a list of questions will appear. Simply unfold one of them to find your answer.
If a YouTube video is associated with it, it will be highlighted so that you can view it directly from the article.
If necessary, you will be redirected to an article in the knowledge base. This will help you set up the tool you’re looking for.
GLPI has a marketplace with a number of plugins, so a page is now dedicated to them. Here you will find installation and configuration procedures, as well as questions you may already have asked yourself.
This page includes procedures for plugins developed (in whole or in part) by Teclib’, whether they are available on a subscription basis or not. A tag indicates the subscription level required to download the plugin and whether it is available in the Cloud.
All the videos just a click away!
To simplify your navigation, a “videos” menu is now available directly from the FAQ. Find everything you need in one place
The FAQ is available in English and French. We hope you find it useful and hope you enjoy browsing through our site.
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
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