by Polina Marishicheva | May 30, 2023 | News
This version is compatible with GLPI 10.0.
⚠️ This release contains a fix which solves loss of file uploads when a validator edits the requester’s answers before approval. This fix requires a patch for GLPI 10.0.7 or older. It is recommended to apply it. The patch is available here.
⚠️ This release contains a fix to prevent multiple form submission, causing requesters to submit several times their request. This fix depends on an other fix in GLPI 10.0.7 or older available here.
Full changelog and download: click here
by Polina Marishicheva | May 30, 2023 | News
We are happy to announce our new Silver partner in Mexico – Global Soft.
Company was created in 2007 in the city of Tabasco, the first mission was to manage the HR system for the oil industry.
Later in 2008 they acquired a new competence, web services development, pentaho reports, Jasper reports, billing and ERP among others, and started the first phase of Framework.
In 2009 they closed projects in different states of the southeast region, D.F. , Monterrey and abroad. In 2010 moved to Monterrey and partnered with Getecsa, expanding into Latin America.
Two years later, Global Soft created the support centre: started product assurance area, implemented Oracle times, Ten, BDD, Apex, Net Framework, Global Soft flow control, Microsoft Dynamics.
After that they renewed the mission, business strategy and image, acquiring new knowledge. Global Soft has consolidated itself as a custom software development company, based on free software solutions which currently supports clients with more than 300 development projects, apps and consulting.
Website: https://bit.ly/43okoiu
We are excited that the GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
- Having an a direct access to the Teclib´s tech expertise;
- Get special discounts;
- Access official support,
- Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
Discover all benefits of being a partner here: https://glpi-project.org/partners/
by Flavia Calonego | May 23, 2023 | News
We are happy to announce our new Silver partner in Venezuela – INTEGRITY.
INTEGRITY is an agile company focused on managed services and open-source solutions, founded in 2003, with operations in Ecuador since 2019 and in the process of expanding our market, developing projects with business allies in the continent, currently in Mexico and the United States.
Aware that technology is rapidly evolving and becoming more complex every day, we strive to simplify it for easy adoption and use by all our clients, regardless of their size.
With a consultative sales strategy, we establish a long-term relationship with our client portfolio, taking care of them and guaranteeing cost-effective solutions that add value to their businesses, valuing their time, money, and resources in an environment of respect and confidentiality.
Our portfolio includes:
1. Unified Communications focused on Call Centers integrated with external systems such as CRM, in the cloud or local implementation, as well as Enterprise IP Telephony based on Asterisk and other proprietary solutions such as NICE CXone.
2. Enterprise Technology Platforms are primarily based on open-source code, which offer to maximize investment in technology tools while reducing operational risk. GLPI stands out for Process Management not only for IT but for all purposes, among other open-source solutions for network monitoring, routing, and firewall.
3. Field Service Management. We developed our own Android application integrated with GLPI that provides mobility to field agents for service companies, with functionalities such as geolocation, workflow, tasks, and integration with external systems via Web Services.
4. With our extensive experience in Call Centers, we incorporate digital channel solutions to meet omnichannel customer engagement needs.
Our goal is to accelerate the digital transformation of companies through our Consultancy services, with methodologies and best IT practices that we apply in our Managed Support and Services to fully or partially manage their IT infrastructure to ensure availability and increase their operational efficiency, accompanied by our Training Services.
Website: https://integrity.net.ve
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
- Having an a direct access to the Teclib´s tech expertise;
- Get special discounts;
- Access official support,
- Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
Discover all benefits of being a partner here: https://glpi-project.org/partners/
by Daniela Buxo | May 3, 2023 | News
We are happy to announce our new Silver partner in India – Lattice Networks.
Lattice Networks was founded in 2002 and established as a System Integrator and Solution provider company.
Lattice Networks is a leader in providing Enterprise IT Solutions with a broad portfolio of Service offerings catering to a wide range of Customer Verticals. With rich experience in IT Infrastructure solutions, their primary solution offering is in enterprise managed services.
In addition to that, they do provide customized scalable solution which enables to enhance the existing IT Infrastructure improving the efficiency and ease of manageability.
Among many solutions, Lattice Networks offers:
- Structured cabling
- Wireless Networking
- OFC Solutions
- Backup solutions
- Disaster Recovery solutions
- Open Source solutions
- Firewalls
- Content Filters
- Remote connectivity
- File servers
- Mail Servers
- Database management
- AMC /ASC
- Web Hosting and Domain registrations
- Surveillance / Bio-metric
- Audio & Video Conference
- Hardware & Software – Sales/Support/Maintenance
- Infrastructure Management – Comprises of Installation/Implementation and Maintenance of Servers(File/Mail/Database), Firewalls, Structured Network solutions(Wired/Wireless)
Website: https://bit.ly/41KLO1s
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
- Having an a direct access to the Teclib´s tech expertise;
- Get special discounts;
- Access official support,
- Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
Discover all benefits of being a partner here: https://glpi-project.org/partners/
by Daniela Buxo | Apr 19, 2023 | News
We are happy to announce our new Silver partner in Poland – SpearDevs.
SpearDevs is a technology company that specializes in developing web applications and providing ITSM solutions to businesses. Their team of experts delivers custom software solutions that enable businesses to optimize their operations and achieve their goals.
They offer a range of web-based solutions, including e-commerce platforms, CRMs, and custom web applications, as well as ITSM solutions that automate processes and provide valuable insights. Their focus is on helping businesses achieve success through innovative technology solutions.
Among many solutions, SpearDevs offers:
- ITSM;
- Complex Applications;
- Ecommerce Solutions;
- Software Audit;
- Ecommerce Audit;
- IT Team Audit.
Website: https://speardevs.com/itsm/
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact/
Being a partner means:
- Having an a direct access to the Teclib´s tech expertise;
- Get special discounts;
- Access official support,
- Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
Discover all benefits of being a partner here: https://glpi-project.org/partners/
