“Great tool, very useful and friendly”, – Manel Bascuñana – IT manager.
Top priority was to find a tool to manage user requests/incidents (helpdesk), orders and asset inventory.
GLPI SUCCESS CASES
Vasco Tech
Challenge
Our main goal was to achieve better (transparent) integration between planning and Outlook.
Industry & background
VASCO is a group of family origins founded in 1970 in Bilbao dedicated to transport, logistics, consultancy and innovation, with an international vision.
Requirments
Top priority was to find a tool to manage user requests/incidents (helpdesk), orders and asset inventory. .
GLPI solution
As a medium-sized company we use GLPI as Helpdesk to handle requests from our users, alongside with IT assets, software, license and order management features.
“Great tool, very useful and friendly”, – Manel Bascuñana – IT manager.
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