“Great tool, very useful and friendly”, – Manel Bascuñana – IT manager. 

Top priority was to find a tool to manage user requests/incidents (helpdesk), orders and asset inventory. 

GLPI SUCCESS CASES

Vasco Tech

Challenge

Our main goal was to achieve better (transparent) integration between planning and Outlook. 

Industry & background

VASCO is a group of family origins founded in 1970 in Bilbao dedicated to transport, logistics, consultancy and innovation, with an international vision.

Requirments

Top priority was to find a tool to manage user requests/incidents (helpdesk), orders and asset inventory. .  

GLPI solution

As a medium-sized company we use GLPI as Helpdesk to handle requests from our users, alongside with  IT assets, software, license and order management features. 

“Great tool, very useful and friendly”, – Manel Bascuñana – IT manager.  

 

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