We would like to announce a new plugin – PowerDNS – available via our professional offers ! From the level “Basic” in GLPI Network Subscriptions (on-premise):
Plugin Features:
Import and manage domains/records from and to PowerDNS by using GLPI interface. We use PowerDNS API to retrieve these objects and insert them in the corresponding GLPI tables.
On plugin first installation and when configuration is done, we import all domains and records from PowerDNS to GLPI. Then, we keep them synchronized with the help of a GLPI crontask.
More, every actions done on GLPI side on related objects will be replicated on PowerDNS side. Domains deleted or updated, records deleted or updated, etc.
However, on a factory reset or when reinstalling the inventory agent, this UUID changes. And when an inventory is uploaded, GLPI will create a new device (because the serial number is different). It is now possible to define a serial number (with the one already stored in GLPI) to avoids duplication in the GLPI inventory.
The Agent Config plugin has also been updated, to feature a new QRCode / Deeplink on the device file containing the serial number.
Android compatibility
From Android 4 (Jelly Bean) to Android 13 (Sdk 33)
The 1.6.1 version specifically fixes SSL connections problems introduced with 1.6 version update for windows and MacOSX agents.
Here is a summary of the most important changes of the 1.6 version:
The NetDiscovery and NetInventory tasks has been heavily reworked:
the Parallel: ForlManager library is used as more stable on some environments,
the NetDiscovery task now supports the discovery of remote computers and can run ESX and RemoteInventory tasks. This feature is currently only used by the ToolBox plugin.
network device support has been enhanced again for different manufacturers like Cisco, Zebra, Aruba, Checkpoint, Citrix and Synology.
The ToolBox plugin now offers a full tasks management support and permits to configure the discovery of remote computers using ESX and RemoteInventory tasks. In ToolBox, the NetDiscovery task including automatic inventory tasks run is named “netscan”:
the inventory management page is now a list of local and remote inventory tasks,
the credentials management page permits to create credentials for ESX, WinRM and SSH,
a scheduling management page permits to define how to planify tasks runs,
the “remotes” page becomes obsolete and will be removed in next version,
a new option is available to add a navigation link toward the agent index page
The RemoteInventory task includes a fix on SSH connections and supports the connection timeouts configured by ToolBox plugin,
The ESX task has been enhanced to support the “netscan” task started from ToolBox plugin,
The Proxy plugin has been fixed to support compressed requests and store JSON inventories with a better file name when local storage option is enabled,
The Inventory task has also received many enhancements and fixes including:
the antivirus inventory support on MacOSX (Defender) and Linux (Defender and BitDefender),
the support for latest RustDesk versions for remote management discovery,
an enhanced support for LXC and LXD containers based virtualization on linux.
The MacOSX package has been udpated to use OpenSSL 3.1.4 and zlib 1.3,
The linux perl installer includes fixes and supports installation on many new systems,
The MSI windows installer includes few updates:
the GLPI-AgentMonitor community tool has been updated to 1.2.3 version and now supports spanish and russian languages,
a new installer option permits to just reconfigure the installed agent,
the deletion of log, var and etc folders has been fixed during uninstallation,
the VBS script has been fixed to check installation and especially avoid an installation failure is the MSI service is still in use.
This version is compatible with GLPI 10.0.10 or later.
⚠️ The plugin allows you to use GLPI 10.0.6 or older, but there are known incompatibilities, including fatal errors (due to some bugfixes / improvements). If you use an out of date maintenance release, update it first !
Bug Fixes
restoring ticket may create inconsistency in DB (3cf3e4ebd)
abstractitiltarget: itil category from template shall not take precedence (8f8d9a7c4)
category: translation feature of dropdowns not handled (6287f1b34)
GLPI Partner’s Day event, held on October 27th in Paris, was a global gathering that brought together over 60 partners representatives from 18 different countries. This event served as a platform for networking, collaboration, and the exchange of ideas among our valued partners, demonstrating the strength and diversity of our international network.
The event took place on the “River Palace” boat, which cruised along the Seine River for 2.5 hours, providing an elegant backdrop for discussions and collaboration. The guests engaged in productive conversations while enjoying panoramic views of Paris’s iconic landmarks during the cruise, enhancing the overall Partner’s Day experience.
The agenda began with a warm welcome, followed by an opening presentation by our CEO, Pascal Aubry.
This presentation set the tone for the event, highlighting Teclib’s vision and the significance of our global network. Mr. Aubry highlighted the importance of the open-source business model, which relies on financial support from customers purchasing GLPI Network support or using GLPI Network Cloud. These financial resources are vital for ongoing product development and the addition of new features, fostering collaboration between Teclib, partners, and customers to ensure the continuous improvement of GLPI.
Next, our guests had the opportunity to get to know the Teclib sales team and meet our channel managers. It was a unique chance to put faces to the voices they collaborate with daily.
Loïc Le Fur, Sales Director, expressed his sincere gratitude to each of the invited members for their presence and dedication to GLPI. He then handed over the mic to the channel managers, starting with Anna Kostrzewska, based in Poland, and Samra Mola, operating from Italy. Both shared crucial data related to our global partnership network, including the number of partners, the worldwide GLPI user count, and the various partner offerings (Silver, Gold, and Platinum levels).
Following that, Polina Marishicheva, Marketing & Communication Manager, took the floor to share some revealing data about the traffic on the following websites:
She also discussed the visibility Teclib offers to partners to expand GLPI support effectively.
Teclib´ Platinum partner EORIS, presented by Alexandre Tur, Sales Director, shared a significant success case of GLPI implementation in a major French engineering company which aimed to standardize its processes across all its French subsidiaries. They approached EORIS to see if GLPI could meet this need, and once again, GLPI proved to be the ideal tool for the job.
Teclib Gold partner, OMNICOM, presented (by CEO Miroslav Hlohovsky) their GLPI project “City of Košice“. This project came with several challenges due to its extensive scope. One of the most significant challenges was the need to include all existing IT technician teams from 12 municipal organizations. Additionally, all IT users in the city of Košice, totaling 1,500 users, needed to be integrated. The goal was to centralize all IT requirements into one system, making it easier for users to request services and for technicians to manage them.
These real-users testimonials explain the vital link between Teclib and our partners.
GLPI, one of the most widely deployed ITSM software globally, plays a crucial role in the evolution of both the software and our partnerships.
The day continued with a presentation by Alexandre Delaunay, Head of GLPI Development, who shared the GLPI roadmap, the latest news, including new plugin features and updates, and engaged in constructive discussions with event participants.
The time came for the cocktail reception, followed by a two-and-a-half-hour cruise on the Seine. Our guests had the opportunity to enjoy exceptional views of Paris’s iconic landmarks, including the Eiffel Tower, while relaxing on the boat’s deck.
The GLPI Partners’ Day 2023 was a resounding success, strengthening the bonds that unite us worldwide. This event not only presented the Teclib team but also underscored our commitment to our partners. We look forward to continuing this journey together and exploring new opportunities for the future.
We want to extend our warm thanks to all our partners who made this celebration possible. It’s their trust and collaboration that continue to fuel Teclib’s growth and prosperity. The Teclib Partners’ Day 2023 will remain memorable in our company’s history, and we await the next steps in this fantastic adventure.
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