by Polina Marishicheva | Aug 1, 2019 | Blog, News
GLPI is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legitimate control over your company’s IT budget, and expenses.
Although it is an open source project, our skills, expertise and time are not free. Your donations help us to continue developing GLPI, add more features and keep the project available for everybody.
Support GLPI on Ko-Fi:
Supporting GLPI with Ko-Fi is as easy as buying us a cup of coffee 🙂 Go to website https://ko-fi.com/glpi_teclib and just in the middle of the page you will see “Buy a Coffee for GLPI”. The amount of donation is fixed – 3 euros, – but you can select 2-3-15 cups by clicking the sign of “+”.
The amount of donation will be multiplied accordingly.
You can also add public or private message. The private message would be visible only for GLPI team. When you are done with the amount, click big red button “Support GLPI”, you will be redirected to the PayPal page. You do not need to have a valid PayPal account to complete the operation, but you will need a valid credit card to fill in all information you see on the screenshot:
After you finish filling in your information, click “Pay Now”. That is it! We will receive an email confirming your donation. Thank you for supporting GLPI!
MAKE THE DONATION NOW
Support GLPI on Open Collective:
If you would like to make a bigger donation, we have another option: Open Collective. https://opencollective.com/glpi-project On this website you can contribute our project starting from 5 euros.
You will just need a valid credit card to proceed the transaction. Select the amount of your contribution, fill in your card details and click “make contribution”.
MAKE THE DONATION NOW
by Polina Marishicheva | Jul 1, 2019 | Blog, News
We are happy to announce that now you can enjoy updated version of GLPI on Amazon Web Services: 9.4.3.
You’ll find below the changes of this bugfixes version:
- Fix issues with performance when using entities,
- New “Prevent taking into account” action on tickets´ business rules,
- New “Status” criteria for tickets´ business rules,
- Change and problem tasks can now be marked as private,
- and more!
We also would like to remind all benefits of using GLPI Network Basic on AWS. First of all GLPI on AWS is a pre-configured GLPI ready to use: no more time spent on configuration, Teclib´ team already did the work for you!
Second advantage would be a pay-per-hour option: save money and use GLPI only when you need to.
Third, enjoy all benefits of Basic package:
- Oauth connections to external identity providers (Office 365, Azure, Google, Amazon, Github, Facebook, etc.)
- Split of the tickets´ categories list into several lists (one per level)
- Additional reports for Metabase integration
- HP Warranties retrieval script
Plugins included & supported:
- FusionInventory. Inventory and automatic deployment
- Datainjection. CSV files injection
- Ticket escalation and Helpdesk enhancements (Escalade)
- PDF. PDF printing
- Order. Order management
- Metabase
- Formcreator. New form creation
- Uninstall. Assets uninstall
Start your 5 days free trial now!
by Polina Marishicheva | Jun 18, 2019 | Announcements
After several weeks Teclib’ is happy to announce the release of GLPI 9.4.3.
You can download the GLPI 9.4.3 archive on GitHub.
You’ll find below the changes of this bugfixes version:
- Fix issues with performance when using entities,
- New “Prevent taking into account” action on tickets´ business rules,
- New “Status” criteria for tickets´ business rules,
- Change and problem tasks can now be marked as private,
- and more!
The full changelog is available for more details.
We’d like to thank all people who contributed to this new version and all those who contribute regularly to the GLPI project.
Reminder: we launched services website for GLPI-Network.
If you need support or services from our partners, check services.glpi-network.com.
Thank you!
by Polina Marishicheva | Jun 13, 2019 | Announcements
Formcreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled. Today we are happy to announce the release of Formcreator plugin version 2.8.3
Want to know more about how it works? Find the answer in our blog post.
Bug Fixes
* **filefield:** file upload may fail
* **form:** import of forms in non-existent entity
* **form_validator:** possible call to non-existent method
* **install:** upgrade from 2.5.x to 2.8 alters target ticket name
* **question_condition:** unable to use some comparisons
* **targetticket:** set default document category
* **targetticket,targetchange:** useless escaping
Features
* **dropdown:** show serial and inventory number when available
Download: click the link.
by Polina Marishicheva | May 28, 2019 | Blog, News
Software license management is a modern business practice that’s becoming progressively more necessary for any organization that needs to guarantee license compliance and improve its return on investment from complex technology solutions. Up to date and reliable software licensing information is critical to any IT organization.
License tracking can quickly become a problem and a potential source of issues except if a thoughtful software license management strategy is used to stay on top of license expirations.
Combined with tools like FusionInventory or OCS Inventory NG, GLPI is a powerful solution for managing software and licenses.
Knowing which programming is introduced on your system and how often a specific piece of software is installed can be a major test for any business. Controlling and dealing with the product installed in your environment is almost impossible without an automated arrangement.
GLPI will set aside you cash by giving you command over your product resources. Consequently, find what is installed, how it is used and control usage. It can also automatically check your system for a few hundred different types of license keys.
GLPI enables you to follow the quantity of application licenses you have allocated against your number of installations. You’ll even receive an alert if you accidentally fall out of compliance.
All software from your Windows or Mac OS devices is gathered in only one place with comprehensive search and filtering capabilities. Browse, organize, select your software and installations, star important items, assign tags, include comments, and much more.
Automatic inventory of installed software:
- Windows
- Mac OS X
- Linux and BSD
- UNIX (AIX, Solaris, HP-UX)
- Report the installation number and software version
- Platform installations
- Differential between the number of installations of a declared software license and what is actually installed.
- Automatic licensing of Microsoft and Adobe licenses (FusionInventory only)
GLPI offers the ability to create software categories and assign them automatically.
- Rules engine for assigning categories to software
- Visualize all software by category
- Automatic possible category from the FusionInventory inventory (component, hotfix, security update, application, etc.)
