Meet 3 new Silver Partners for GLPI Network!

Teclib’ continues on global expansion strategy  thanks to 3 partnerships with companies known for their IT expertise experience and excellent reputation. We are proud that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our new tool – your control tower for all your IT Infrastructure) subscription service will be available for more customers through our new partners.

Teclib is very happy to announce new companies, which have joined our Silver partnership network:

SF2i.

Computer Services Company, in Nouméa & Koné (New Caledonia) & Pirae (Tahiti).

SF2i offers a wide range of services, organized into 3 business lines (IT Services, Training, Computer Engineering), to support companies, administrations, communities, around their Information System.

Website: http://www.sf2i.nc 


ACT S.A.

ACT S.A. is a commercial and integrating company of technological products and services.

With more than 27 years in the Chilean market, we are committed to manage and improve the performance of our clients’ technological assets; with the support of our partners and highly qualified personnel.

Website: http://www.act.cl/ 


OMNICOM.

OMNICOM provides professional service in the field of educating and consulting, with the use of world-recognised methods, standards, and best practices. Our scope of services is based on holistic approach covering Governance, Processes, Tools and People. Through combination of expertise in areas like ITSM, DevOps, Agile, Lean, Digital transformation and open source tools, we are delivering high value services to our customers.

Website: http://www.omnicom.sk/en/Home.html 


We are proud of our large partnership network and always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: sales@teclib.com.

Being a partner means having an a direct access to the Teclib´s technical database, new releases, official support and many other tools which will help you to gain more customers and increase reputation on the market. Find out all benefits of being a partner sending us an email: sales@teclib.com.

Check the list of our partners: http://www.teclib-edition.com/en/partners/find-a-partner/ 

Formcreator 2.10.0 – RC 1.

Formcreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled. Today we are happy to announce the release of Formcreator plugin version 2.10.0 – RC 1.

Want to know more about how it works? Find the answer in our blog post.

Bug Fixes

  • class should not be accessed directly
  • class should not be accessed directly
  • compatibility with GLPI 9.5
  • import inconsistency and possible infinite loop
  • keep the user in the service catalog
  • remove code left for debug

Features

  • add menu icon for GLPI 9.5
  • backport of PR 1681 for 2.10
  • compatibiliy with GLPI 9.5
  • condition: condition on visibility of a question
  • form: version check of file on import
  • form,question: mandatory check in browser
  • issue: group validator in issue
  • section: make section title required
  • targetticket,targetchange: backport of conditions
  • wizard: always show saved searches menu item

Download: click

FORMCREATOR PLUGIN VERSION 2.8.0

This version is compatible with GLPI 9.3 and is compatible with GLPI 9.4.

FormCreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled.

More about its features read in our blog post: https://glpi-project.org/formcreator-plugin-version-2-7-0-for-glpi/ 

Bug Fixes

  • filefield: fix bad value in generated targets
  • form_validator: import valodators from JSON
  • glpiselect: show user firstname and lastname
  • issue: mis ordered columns in resync
  • issue: resynchronization error
  • question_condition: inverted import condition
  • wizard: inconsistencies in counters

Please, download the update here: https://github.com/pluginsGLPI/formcreator/releases/tag/v2.8.1 

Sansar supermarkets

Sansar supermarkets

Efficiently manage requests from more than 1000 employees counting only with 4 IT agents.  

GLPI is powerful and feature rich. It has a simple web interface. Users can be managed through LDAP. Backup and update procedure is easy.  

GLPI SUCCESS CASES

Sansar supermarkets

Challenge

Efficiently manage requests from more than 1000 employees counting only with 4 IT agents.  

Industry & background

Sansar supermarket which is the part of “Altan Joloo Trade” LLC was established in 1997 as one of the first self-serve style stores with over 2000 product variety choices. As of today the chain became one of the major chains in Mongolia specializing in wholesale and retail sales.

Requirments

Software to manage IT assets and requests/incidents from employees. 
 
 

GLPI solution

From multiple locations we receive IT related requests and incidents. Before we started to use GLPI, it was impossible to manage 100 of requests/incidents weekly. 

GLPI is powerful and feature rich. It has a simple web interface. Users can be managed through LDAP. Backup and update procedure is easy. 

 

 

Do you use GLPI and want to share your experience?

We are proud to state that our solution is used by millions of people worldwide. If you are one of them and you want to contribute the promotion, we invite you to leave your contact details.

We will be delighted to hear your story!

Try all features on GLPI Network Cloud

Any questions? Get in touch with us!