by Polina Marishicheva | Aug 1, 2019 | Blog, News
GLPI is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legitimate control over your company’s IT budget, and expenses.
Although it is an open source project, our skills, expertise and time are not free. Your donations help us to continue developing GLPI, add more features and keep the project available for everybody.
Support GLPI on Ko-Fi:
Supporting GLPI with Ko-Fi is as easy as buying us a cup of coffee 🙂 Go to website https://ko-fi.com/glpi_teclib and just in the middle of the page you will see “Buy a Coffee for GLPI”. The amount of donation is fixed – 3 euros, – but you can select 2-3-15 cups by clicking the sign of “+”.
The amount of donation will be multiplied accordingly.
You can also add public or private message. The private message would be visible only for GLPI team. When you are done with the amount, click big red button “Support GLPI”, you will be redirected to the PayPal page. You do not need to have a valid PayPal account to complete the operation, but you will need a valid credit card to fill in all information you see on the screenshot:
After you finish filling in your information, click “Pay Now”. That is it! We will receive an email confirming your donation. Thank you for supporting GLPI!
MAKE THE DONATION NOW
Support GLPI on Open Collective:
If you would like to make a bigger donation, we have another option: Open Collective. https://opencollective.com/glpi-project On this website you can contribute our project starting from 5 euros.
You will just need a valid credit card to proceed the transaction. Select the amount of your contribution, fill in your card details and click “make contribution”.
MAKE THE DONATION NOW
by Polina Marishicheva | Jul 1, 2019 | Blog, News
We are happy to announce that now you can enjoy updated version of GLPI on Amazon Web Services: 9.4.3.
You’ll find below the changes of this bugfixes version:
- Fix issues with performance when using entities,
- New “Prevent taking into account” action on tickets´ business rules,
- New “Status” criteria for tickets´ business rules,
- Change and problem tasks can now be marked as private,
- and more!
We also would like to remind all benefits of using GLPI Network Basic on AWS. First of all GLPI on AWS is a pre-configured GLPI ready to use: no more time spent on configuration, Teclib´ team already did the work for you!
Second advantage would be a pay-per-hour option: save money and use GLPI only when you need to.
Third, enjoy all benefits of Basic package:
- Oauth connections to external identity providers (Office 365, Azure, Google, Amazon, Github, Facebook, etc.)
- Split of the tickets´ categories list into several lists (one per level)
- Additional reports for Metabase integration
- HP Warranties retrieval script
Plugins included & supported:
- FusionInventory. Inventory and automatic deployment
- Datainjection. CSV files injection
- Ticket escalation and Helpdesk enhancements (Escalade)
- PDF. PDF printing
- Order. Order management
- Metabase
- Formcreator. New form creation
- Uninstall. Assets uninstall
Start your 5 days free trial now!
by Polina Marishicheva | May 28, 2019 | Blog, News
Software license management is a modern business practice that’s becoming progressively more necessary for any organization that needs to guarantee license compliance and improve its return on investment from complex technology solutions. Up to date and reliable software licensing information is critical to any IT organization.
License tracking can quickly become a problem and a potential source of issues except if a thoughtful software license management strategy is used to stay on top of license expirations.
Combined with tools like FusionInventory or OCS Inventory NG, GLPI is a powerful solution for managing software and licenses.
Knowing which programming is introduced on your system and how often a specific piece of software is installed can be a major test for any business. Controlling and dealing with the product installed in your environment is almost impossible without an automated arrangement.
GLPI will set aside you cash by giving you command over your product resources. Consequently, find what is installed, how it is used and control usage. It can also automatically check your system for a few hundred different types of license keys.
GLPI enables you to follow the quantity of application licenses you have allocated against your number of installations. You’ll even receive an alert if you accidentally fall out of compliance.
All software from your Windows or Mac OS devices is gathered in only one place with comprehensive search and filtering capabilities. Browse, organize, select your software and installations, star important items, assign tags, include comments, and much more.
Automatic inventory of installed software:
- Windows
- Mac OS X
- Linux and BSD
- UNIX (AIX, Solaris, HP-UX)
- Report the installation number and software version
- Platform installations
- Differential between the number of installations of a declared software license and what is actually installed.
- Automatic licensing of Microsoft and Adobe licenses (FusionInventory only)
GLPI offers the ability to create software categories and assign them automatically.
- Rules engine for assigning categories to software
- Visualize all software by category
- Automatic possible category from the FusionInventory inventory (component, hotfix, security update, application, etc.)
by Polina Marishicheva | May 20, 2019 | Blog, News
The central theme of OW2con this year is: “Open Source Toward Industry Maturity”. As open source is becoming mainstream, IT developers, vendors, users and even open source organisations such as OW2 have to adapt.
Free software came about in 1983 as a movement launched by and for developers working collaboratively on software projects, it evolved in the mid-1990s as commercial open source and with the explosion of cloud computing, big data, IoT, etc. in 2010, it became the de facto vehicle for collaborative innovation. What the billion-dollar open source mergers announced in 2018 tell us is that open source is reaching industry maturity. Open source projects are becoming increasingly competitive and all IT developers, vendors and users must have an open source strategy.
Teclib´is happy to confirm the participation in this great event! Our R&D manager François Déchelle will reveal the latest and next GLPI automation, cybersecurity management & green IT features.
Find out more info at the official website: https://cmun.it/e/nuvpqi/view/2019/?t=1558356618
by Polina Marishicheva | May 6, 2019 | Blog, News
Teclib’ continues on expansion strategy in Europe thanks to partnerships with companies known for their IT expertise experience and excellent reputation. We are proud that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our new tool – your control tower for all your IT Infrastructure) subscription service will be available for more customers through our new partners.
Teclib´ is very happy to announce new company, which has joined our partnership network:
Eoris is a French company located in Lyon and founded by 3 friends.
Our goal is to support companies and public organizations in the management of their Information System.
The main idea is to offer advice, service and a new approach in the computing world. Our background had led us to found Eoris. We have focused our researches and developments around the Open Source, convinced that today‘s these type of tools offer more than an alternative to proprietary software.
Website: https://www.eoris.fr/
We are proud of our large partnership network and always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: sales@teclib.com.
Being a partner means having an a direct access to the Teclib´s technical database, new releases, official support and many other tools which will help you to gain more customers and increase reputation on the market. Find out all benefits of being a partner sending us an email: sales@teclib.com.
Check the list of our partners: http://www.teclib-edition.com/en/partners/find-a-partner/
by Polina Marishicheva | May 2, 2019 | Announcements, Blog
Formcreator 2.8.2 is available to download. This version is compatible with GLPI 9.3 and GLPI 9.4. Learn more about how it works in our post.
FormCreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled.
BUG FIXES
- dropdownfield: upgraded fields from 2.5 may crash (8233b75)
- filefield: uploaded files lost (1cec1e0)
- form: redirect to formlist after filling a form (51fe9ae)
- issue: warnings with GLPI 9.3 (04791f4)
- question: quote escaping in import (ed4b021)
- serviceCatalog: fix left menu for some languages (f1bc390)
Please, download the update here: https://github.com/pluginsGLPI/formcreator/releases/tag/v2.8.2
