by Polina Marishicheva | Jan 3, 2020 | Blog, News
Always attentive to detail, we strive every day to ensure that our GLPI solution perfectly meets the expectations of our customers. Today, it is with pleasure that we present to you our new Gold partner: ITSM Factory.
« ITSM Factory supports you in your process of continuous improvement of the quality of your services, while respecting your business and regulatory constraints. Our Experts master the standards of good practice such as ITIL and the standards applicable to IT (ISO 20000, 27001, etc.). They will give you the keys to simplify the daily management of your IT services. Our GLPi Consultants support you at each stage of your project; from auditing, to training your users while going through integration and specific development. »
Website: https://itsm-factory.com/
We are proud that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our new tool – your control tower for all your IT Infrastructure) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: click here.
Being a partner means having an a direct access to the Teclib´s technical database, new releases, official support and many other tools which will help you to gain more customers and increase reputation on the market. Find out all benefits of being a partner sending us an email: click here.
Check the list of our partners: https://www.teclib-edition.com/en/partners/find-a-partner/
by Polina Marishicheva | Dec 18, 2019 | Blog, News
After several weeks, Teclib’ is happy to announce the release of GLPI 9.4.5.
You can download the GLPI 9.4.5 archive on GitHub.
You’ll find below the changes of this bug fixes version:
- add link PDU to tickets,
- fix several issues on search queries,
- fix LDAP group import,
- fix linking of ITIL objects depending on status
- fix case issues synchronising Active Directory emails
- and more!
The full changelog is available for more details.
We would like to thank all people who contributed to this new version and all those who contributes regularly to the GLPI project.
We have recently launched GLPI Network Cloud platform.
If you need a free personal demonstration or an online instance with GLPI Network supported plugins, please, visit glpi-network.cloud. You can test it 45 days for free.
by Polina Marishicheva | Dec 16, 2019 | Blog, News
At Teclib’ we are excited to announce the release of GLPI Agent for Android.
What is GLPI Agent?
GLPI Agent is an application used for software and hardware inventory for Android-based phones (for the moment).
The data collected by GLPI Agent directly goes to the ITSM GLPI software via the FusionInventory plugin.
Access the full features list here: https://glpi-project.github.io/android-inventory-agent/
What features you can expect in this release:
- New design of the interface
- Manual run and send the inventory
- Schedule tasks to run and send the inventory
- Send inventory to multiple GLPI servers
- Show local inventory under the app (app has a feature which allows user to look at the data retrieved by the inventory)
- Share local inventory (sms / mails / bluetooth etc …) – share it (an xml / json file) via native Android sharing
- Start app on a system boot
- QR code and Deeplink management to pre-fill agent configuration (requires a plugin available only in the GLPI Network subscription)
Android mobile devices compatibility:
- From Android 4 (Jelly Bean) to Android 9 (Pie)
GLPI/FusionInventory/Agent Config compatibility:
Distribution
How you can get GLPI Android Inventory Agent?
You can download it on Google Play: click
The professional support for GLPI Android Inventory Agent and GLPI is available through our Partners´ Network for the customers covered by GLPI Network Subscription. Obtain a personalised professional support by contacting us: click
Interconnection
GLPI Android Inventory Agent is interconnected with GLPI and FusionInventory plugin.
Use CMDB management with GLPI and FusionInventory inventory rules to manage easily your Android-based mobile fleet.
GLPI plugin “Agent Config” allows you to easily configure (server and inventory frequency) the agent via QR Code or DeepLink (only available under GLPI Network subscription)
by Polina Marishicheva | Dec 16, 2019 | Blog, News
Formcreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled. Today we are happy to announce the release of Formcreator plugin version 2.9.0
Want to know more about how it works? Find the answer in our blog post.
Bug fixes:
- * **actorsfield:** dropdown does not show all items
- * **category:** bad sub categories count
- * **category:** translation support
- * **condition:** disordered display on edit
- * **dropdown:** show ID in items
- * **faq:** errors in FAQ list
Complete list you can find here: click
Features:
- * **section:** show conditions
- * **form:** auto select validator if only one available
- * **timefield:** time field
- * **question:** use font awesome
- * **question:** bring a question to the 1st position
- * compatibility with GLPI 9.5
Download: click
by Polina Marishicheva | Nov 26, 2019 | Blog, News
We are excited to announce the fundraising for Anonymization plugin for GLPI! Our latest plugin will allow the data anonymization in GLPI, directly from the web interface of with the command line, either unitarily or massively and will be compatible with GLPI 9.4 and higher.
Find the full description on Open Collective website: https://bit.ly/2KWGPpc
When we will be able to collect what is needed, the development will take 10 days and will be introduced shortly after.
What is our goal? 5.900 euros.
Will this plugin be available for free for everyone? Yes!
How long will take the development? 10 working days.
So how can you support GLPI? If you are interested in participating to the development of our solutions, you can help us in many ways:
- Support GLPI on Open Collective: We have created a special Contributor profile on our Open Collective page.
- Support GLPI on Ko-fi: Every donation counts! If you do not want to use Open Collective you can join our campaign on Ko-fi. Donating has never been so easy… You can buy us as many cups of coffee as you wish.
Thank you for supporting us and our open source project!
by Polina Marishicheva | Nov 15, 2019 | Blog, News
Teclib’ continues on expansion strategy in Europe thanks to partnerships with companies known for their IT expertise experience and excellent reputation. We are proud that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our new tool – your control tower for all your IT Infrastructure) subscription service will be available for more customers through our new partners.
Teclib´ is very happy to announce new company, which has joined our partnership network:
Arηs Cube – is our new partner located in Luxembourg.
The company delivers high quality IT services covering Enterprise Content Management Systems, Mobile Application development and IT Infrastructure. Their principle services are based on the three major ICT supports of a modern enterprise.
Website: https://www.arhs-group.com/entities/cube/
We are proud of our large partnership network and always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: send us your request.
Being a partner means having an a direct access to the Teclib´s technical database, new releases, official support and many other tools which will help you to gain more customers and increase reputation on the market. Find out all benefits of being a partner sending us the request: please, click here.
Check the list of our partners: https://www.teclib-edition.com/en/partners/find-a-partner/
