by Polina Marishicheva | Aug 22, 2019 | Announcements
Formcreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled. Today we are happy to announce the release of Formcreator plugin version 2.8.4
Want to know more about how it works? Find the answer in our blog post.
Bug Fixes
* dropdownfield: restrict item types assignable to ticket
* dropdownfield: unwanted single quote escaping when rendering target ticket
* form: anonymous forms don’t load JS
* form: duplicate question conditions
* form: import of form category with single quote
* formanswer: better restrict list of formanswers
* formanswer: more permissive READ access to formanswers
* glpiobject: make items searchable easier
* install: useless columns in schema of fresh installation
* install: database schema inconsistencies between install and upgrade
* install: inconsistency between install and upgrade
* install: move columns in some tables
* install: possible upgrade issue
* install: upgrade to 2.7 misses range for select and text area
* integerfield, floadfield: avoid integrity checks in parse AnswerValue
* issue: missing status for all statuses
* locales: drop unwanted file
* question: handle cascaded show/hide conditions
* selectfield: select field cannot support range
* tagfield: show in saved answers the tag names
* tags: bad tag filter when selecting tags for target ticket
* target_actor,change_actor: fix duplication
* targetticket: fix tags handling
* targetticket,targetchange: fix not rendered fields
* targetticket,targetchange: remove HTML code tag
* targetticket,targetchange: remove more code tags
* wizard: form categories may show when they are empty
* wizard: inconsistency between helpdesk and service catalog
Features
ldapfield: allows to create conditions to show questions or not depending on the content of another question of LDAP type
Download: click the link.
by Polina Marishicheva | Aug 1, 2019 | Blog, News
GLPI is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legitimate control over your company’s IT budget, and expenses.
Although it is an open source project, our skills, expertise and time are not free. Your donations help us to continue developing GLPI, add more features and keep the project available for everybody.
Support GLPI on Ko-Fi:
Supporting GLPI with Ko-Fi is as easy as buying us a cup of coffee 🙂 Go to website https://ko-fi.com/glpi_teclib and just in the middle of the page you will see “Buy a Coffee for GLPI”. The amount of donation is fixed – 3 euros, – but you can select 2-3-15 cups by clicking the sign of “+”.

The amount of donation will be multiplied accordingly.
You can also add public or private message. The private message would be visible only for GLPI team. When you are done with the amount, click big red button “Support GLPI”, you will be redirected to the PayPal page. You do not need to have a valid PayPal account to complete the operation, but you will need a valid credit card to fill in all information you see on the screenshot:

After you finish filling in your information, click “Pay Now”. That is it! We will receive an email confirming your donation. Thank you for supporting GLPI!
MAKE THE DONATION NOW
Support GLPI on Open Collective:
If you would like to make a bigger donation, we have another option: Open Collective. https://opencollective.com/glpi-project On this website you can contribute our project starting from 5 euros.
You will just need a valid credit card to proceed the transaction. Select the amount of your contribution, fill in your card details and click “make contribution”.
MAKE THE DONATION NOW
by Polina Marishicheva | Jun 18, 2019 | Announcements
After several weeks Teclib’ is happy to announce the release of GLPI 9.4.3.
You can download the GLPI 9.4.3 archive on GitHub.
You’ll find below the changes of this bugfixes version:
- Fix issues with performance when using entities,
- New “Prevent taking into account” action on tickets´ business rules,
- New “Status” criteria for tickets´ business rules,
- Change and problem tasks can now be marked as private,
- and more!
The full changelog is available for more details.
We’d like to thank all people who contributed to this new version and all those who contribute regularly to the GLPI project.
Reminder: we launched services website for GLPI-Network.
If you need support or services from our partners, check services.glpi-network.com.
Thank you!
by Polina Marishicheva | May 20, 2019 | Blog, News

The central theme of OW2con this year is: “Open Source Toward Industry Maturity”. As open source is becoming mainstream, IT developers, vendors, users and even open source organisations such as OW2 have to adapt.
Free software came about in 1983 as a movement launched by and for developers working collaboratively on software projects, it evolved in the mid-1990s as commercial open source and with the explosion of cloud computing, big data, IoT, etc. in 2010, it became the de facto vehicle for collaborative innovation. What the billion-dollar open source mergers announced in 2018 tell us is that open source is reaching industry maturity. Open source projects are becoming increasingly competitive and all IT developers, vendors and users must have an open source strategy.
Teclib´is happy to confirm the participation in this great event! Our R&D manager François Déchelle will reveal the latest and next GLPI automation, cybersecurity management & green IT features.
Find out more info at the official website: https://cmun.it/e/nuvpqi/view/2019/?t=1558356618
by Polina Marishicheva | Feb 13, 2019 | Announcements, Blog, News
FormCreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled. Today we are happy to announce the release of FormCreator plugin version 2.7.0.
If you have missed the previous article, here we put again the main features of this plugin:
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Direct access to forms self-service interface in main menu
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Highlighting forms in homepages
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Access to forms controlled: public access, identified user access, restricted access to some profiles
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Simple and customizable forms
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Forms organized by categories, entities and languages.
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Questions of any type of presentation: Textareas, lists, LDAP, files, etc.
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Questions organised in sections. Choice of the display order.
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Possibility to display a question based on certain criteria (response to a further question)
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A sharp control on responses from forms: text, numbers, size of fields, email, mandatory fields, regular expressions, etc.
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Creation of one or more tickets from form answers
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Adding a description per fields, per sections, per forms, entities or languages.
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Formatting the ticket set: answers to questions displayed, tickets templates.
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Preview form created directly in the configuration.
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An optional service catalog to browse for forms and FAQ in an unified interface.
You can download the new version here: https://github.com/pluginsGLPI/formcreator/releases/tag/v2.7.0