The 1.7.1 version specifically fixes SSL connections problems introduced with 1.7 version update for windows and MacOSX agents but only when you’re using windows keystore or macosx keychain to publish the ssl chain validation for your GLPI server.
You don’t need to update to 1.7.1 after updating to 1.7 if you’re not in that case.
Here is a summary of the most important changes of the 1.7 version:
some important fixes have been made on ToolBox plugin in relation with NetDiscovery and RemoteInventory tasks:
the defined timeout will only apply on connection tries during discovery where the agent backend-collect-timeout configuration will apply on the inventory
a possible locking issue while running the discovery has been fixed
we updated the way we define the “Agent Folder” local target in inventory tasks configuration to have a more appropriate sens when the agent is running as a service
an issue blocking the submission of JSON remote inventory was fixed
for NetDiscovery and NetInventory tasks, we also have:
an enhanced support of Toshiba printers
a fix related to the support of LLDP connection datas analysis
for ToolBox plugin, we also fixed the export button on the results page
the RemoteInventory task also includes:
a fix for the inventory of softwares from a windows remote with a windows agent
a fix for computer FQDN and domain inventory
an update to support timezone inventory
an update to support printer inventory via ssh using perl mode
a fix for an error preventing ssh inventory because of a wrong option in the “ssh” mode
the ESX task has been fixed to work as expected with the GlpiInventory plugin without living the job in a “ko” status with just “n/a” as description while the inventory is still normally integrated
the Inventory task has received few improvements:
the support of SentinelOne antivirus on linux. It was implemented by a community contributor, many thanks to him !
the assetname-support option has been updated to authorize forcing the asset name with its FQDN on linux. Also that option also changes the computing of the agent name in the same way.
a fix related to the inventory of network cards on linux
an update to find the wifi card network speed on linux
the MacOSX package has been udpated to use OpenSSL 3.2.0
the Apple AppID for the MacOSX package has been updated
the 1.6 and 1.6.1 linux perl installers had a problem generating an error during agent update and this is now fixed
to optimize the running time while using a server url with SSL support, we decided to no more try to export the ssl key store if any of the options providing SSL server certificate authentication is still used
About the MSI windows installer, it appears the used perl version is now completely outdated and requires a very big update. This essentially concerns the OpenSSL and libssh2 libraries, the last been used for remote inventory. As we use StrawberryPerl and this project decided to no more support the 32 bits perl version, we decided the 1.7 version will be the last to provide GLPI Agent in 32 bits. This perl update will be the main goal of the next 1.8 version.
Provide support to companies or branch offices worldwide can be a big challenge if you need to comply with everyone to keep on just one language.
I used to be a language teacher and, myself, am not an English native speaker. It can be hard to express some ideas, feelings and describe issues or requirements when you’re not using your own language.
Translation tools happen to be some kind of best friends when you need support from companies around the world. Or even when you support companies or offices that keep sending you tickets in other languages that you can’t understand.
Communication is more than just convey a message. It’s about really understanding what you want to be perceived by your pairs.
With our new plugin called “Translate”, part of the job of copying and pasting texts to add tasks and follow-ups is gone.
With Translate you can add the ability to translate ticket timeline items like tasks and follow-ups.
GLPI is a multi-language ITSM tool, which means that you can provide system translation on menus, modules, notifications, categories taking into account the language that each user selects on their personal settings. The only missing piece of information that would not be translated were the written items. The ones that people provide to the system.
Requirements
The plugin is available to all GLPI Network Basic Subscription and GLPI Network Cloud clients, and it is integrated with the Translation API from DeepL, a leading neural machine translation service that uses artificial intelligence to provide high-quality language translation.
Which means you will also have a DeepL account and registration on its Translation API — which has many plans, including a free tier.
When we speak about IT asset management, ensuring the efficient tracking and management of your organization’s hardware and software assets is paramount. The GLPI Agent, an essential component of the GLPI Inventory ecosystem, is your ally in achieving this. In this comprehensive guide, we’ll explore the GLPI Agent, its importance, and a valuable toolbox plugin that allows administrators to manage tasks locally without the need to create them on the GLPI server.
This is especially valuable for complex networks where installing agents on every computer may not be feasible or when security and compliance reasons restrict server connections.
Understanding the GLPI Agent
The GLPI Agent is a powerful tool developed to simplify the challenges associated with IT asset management. It facilitates the collection and transmission of vital data from connected devices to the central GLPI Server. This continuous flow of data empowers organizations to:
Maintain Real-Time Inventory: With the GLPI Agent, you can keep an up-to-date inventory of your hardware and software assets. This real-time snapshot is crucial for making informed decisions.
Reduce Downtime: By having a clear view of your IT assets, you can minimize downtime by addressing issues proactively and efficiently.
Optimize Resource Allocation: Resource allocation becomes more efficient when you know exactly what you have. This leads to cost savings and improved productivity.
Enhance Security Protocols: Security is a top concern in the IT world. With the GLPI Agent, you can better protect your assets by staying informed about their status.
Compliance and Licensing: For organizations that need to comply with licensing and security requirements, the GLPI Agent is a valuable asset for maintaining compliance.
Introducing the GLPI Toolbox Plugin
One of the standout features of the GLPI Agent is its toolbox plugin. This plugin allows administrators to manage tasks locally, directly from their computers, without the need to create tasks on the GLPI server. This feature is particularly valuable in scenarios where:
Installing agents on every computer is not practical.
Security measures or compliance regulations prevent direct server connections.
Since the version 1.6 some new and important features were added to the Toolbox plugin like:
A dedicated page to schedule tasks — you can also setup the tasks to run on a daily basis or in blob times ( e.g.: every hour, or every three hours)
A dedicated list of inventoried devices — when using the Agent Folder as the target of the tasks
New layout of icons and buttons
A wider range of credentials and IP ranges administration for Remote Inventory and ESX Inventory support.
To help you get started with the GLPI Toolbox Plugin, we’ve created a video tutorial. In this video, you’ll learn step-by-step how to set up the toolbox plugin for local task management and also how to create a scheduled task. This visual guide will make the process easy to understand and implement, ensuring that you can efficiently manage your tasks without unnecessary server interactions.
00:00 – Introduction to GLPI Agent Toolbox Plugin
02:15 – Installing the GLPI Agent on Windows
03:57 – How to activate the Toolbox plugin
07:27 – How to enable menus inside the GlPI Agent toolbox plugin
07:53 – How to create inventory tasks using the toolbox plugin on GLPI Agent
11:24 – How to import the inventory files to my GLPI Server
14:04 – How to convert an unmanaged device into a computer in GLPI
We are happy to announce our new Silver partner in Brazil: VoxData Technology.
VoxdataTechnology offers its own or integrated solutions, as well as services for its customers’ digital transformation journey. They offer comprehensive solutions across a wide range of market verticals and ITSM process modeling and improvement services, using the GLPI tool for implementation and support.
Their software factory is CMMI and MPS.BR certified, ensuring quality and efficiency in their solutions.
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
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