New Gold Partner in Italy: Initiativa

We would like to share with you that our partner Initiativa in Italy is now a GOLD partner.

Initiativa is an Italian company providing system integration and software development services. They offer a mix of strong skills on enterprise platforms and technologies and a business-oriented approach so to support our clients letting them remaining focused on their business.

Their services are:

  • Software development;
  • System integration;
  • IT services.

Website: https://bit.ly/2YkQjkU

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Obtaining many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

New Silver Partner in Malaysia: INTRA LOGYC SDN BHD

We are happy to announce our new Silver partner in Malaysia: Intra Logyc SDN BHD.

INTRA LOGYC SDN BHD is based in Malaysia and focuses on looking for enterprise-grade solutions. INTRA LOGYS helps organizations to cut down their initial IT investments by offering robust solutions. The accent is on products and solutions; apart from being proprietary to INTRA LOGYC, they are rapidly becoming transformation tools with some existing customers.

INTRA LOGYC SDN BHD offer the following services:

  • Application Services;
  • Software Development;
  • UI/UX Designs;
  • Graphic Design;
  • Web Development;
  • Brand Identity.

Website: https://bit.ly/3MiVkmP 

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

New silver partner in Poland: Hawatel

We are happy to announce our new Silver partner in Poland: Hawatel.

Hawatel, a company with a deeply rooted passion for technology, has been providing innovative solutions in IT infrastructure, programming, and consulting services for years. Specializing in comprehensive IT services, our team of experts is engaged in developing and implementing bespoke and efficient technological solutions to assist clients in achieving their business objectives.

With knowledge and experience in IT Service Management (ITSM), we also offer support in the realm of best practices and provide solutions that help organizations optimize their IT service management processes. Hawatel continuously merges tradition with innovation, delivering not only proven but also avant-garde solutions. We take pride in our ability to understand and anticipate the evolving needs of the market, enabling us to deliver the right solutions on time. Our goal is not only to meet but to exceed customer expectations by providing top-tier products and services, as well as actively participating in collectively shaping the future of information technology. 

Hawatel offers the following services:

  • Programming services;
  • Infrastructure management;
  • Consulting and outsourcing.

Website: https://bit.ly/3RYC41I

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

 

NetEye and GLPI at the it-sa 2023 in Nuremberg: A holistic Approach to IT Systems Management

Over the last three days, it-sa Nuremberg brought together the main players of the IT security industry, with approximately 800 exhibitors showcasing their expertise. At the event, GLPI, in collaboration with our partners from Würth Phoenix and Gravitate, took the spotlight as they presented their comprehensive monitoring solution, NetEye. This presentation captivated the attention of visitors, providing them with profound insights into how NetEye seamlessly integrates monitoring and surveillance across all components, including Asset Management, into a centralized solution.  “At the end of the day, the primary goal for IT professionals remains constant: ensuring uninterrupted application availability for end-users. Downtimes are simply not an option; they underpin the very core of all business processes,” eloquently summarizes Claus Huber, CEO of Gravitate, as he encapsulates the challenges faced by our valued customers.

NetEye, SIEM, and SOC – Seamless Synergy

The visitors showcase featured the application of NetEye with SIEM technology within Security Operations Centers (SOCs), alongside integrated asset management enhancements enabled by GLPI.  “We resonated with a multitude of visitors through our presentation of NetEye and GLPI,” notes Georg Kostner, Business Unit Manager and NetEye Mastermind at Würth Phoenix. “The positive response at our booth and the subsequent follow-up appointments further reinforce our commitment to in-house development, close partnerships, and platform expansion,” Kostner emphasizes.

20 Years of Development with Visions that Became Reality

Two decades ago, Würth Phoenix embarked on a journey to develop a holistic solution for IT monitoring, including GLPI. This endeavor was inspired by the realization, gleaned from numerous Systems Management and Security projects, that existing singular solutions on the market catered to highly specific requirements, leaving a critical gap in comprehensive monitoring. No solution could seamlessly amalgamate all facets of information security and business-critical data into monitoring, thereby creating a real-time depiction of IT impact chains.

Cyberattacks are on the Rise – Path Attack Management with XM Cyber

Another highlight at our partners booth was the unveiling of XM Cyber’s Path Management, harnessing the power of artificial intelligence. As an XM Cyber partner, Gravitate showed how Attack Management adopts the attacker’s perspective, scrutinizing an entire company’s IT landscape through the eyes of an intruder. It seeks to identify the quickest and easiest routes to access the ‘crown jewels,’ the most precious information within the organization. The analysis results inform the most efficient security enhancement measures. The considerable interest in XM Cyber is no coincidence. Data theft and digital espionage inflict an annual cost of €206 billion on the German economy, with the actual figure likely being much higher due to underreporting. Moreover, the threat of cyberattacks fueled by artificial intelligence has significantly intensified in recent times. XM Cyber addresses this critical gap in cybersecurity.


Together with our partners from Würth Phoenix an GLPI we look forward to your visit on October 22-24, 2024, at Hall 7, Booth 547. See you next year!!

Formcreator 2.13.7

This version is compatible with GLPI 10.0.

 

⚠️ This release requires some bugfixes in GLPI to work properly. These bugfixes are included in GLPI 10.0.9 or later. Please, ensure your GLPI is up to date to prevent useless bug reports.

 

Bug Fixes

 

  • Adding READ right for display reservations menu tab (03e6281e)
  • bad lcoale in en_US (db9986f1)
  • resize dashboard to match GLPI’s core (#3306) (9272cda3)
  • TargetChange: use RichText instead of plaintext (8845b888)
  • checkboxesfield,radiosfield,selectfield: add missing error messages (66585193)
  • datefield, datetimefield: comparison against empty string (be4831c7)
  • dropdownfield: SQL error for GLPI objects / tickets and some specific rights (2539e366)
  • dropdownfield: handle specific case with Entity itemtype (bd25e7d1)
  • dropdownfield: missing entity restriction setting (54543cb3)
  • dropdownfield: prevent language switching and log error (49f8fc07)
  • fieldsfield: restore mandatory field as read only (52a9fc2b)
  • form,category: obey show count on tabs parameter (f4ebf9e5)
  • form_language: obey show counter in tab setting (9dfc3b8d)
  • formanswer: php warning (ce078990)
  • formanswer: prevent silent rejection of answers (d630302d)
  • formanswer: redirect to login if session expired (eb0acb65)
  • glpiselectfield: fix namespace (#3287) (613e0fad)
  • install: missing row in sql query, causing PHP warning (0c47776a)
  • issue: php warnings when anonymisation enabled (f6f01d7d)
  • issue: prevent fatal error in tooltip (3419affc)
  • question,section: duplicate a question or section must duplicate inner conditions (22597832)
  • section: cannot rename section twice (7bbb9b81)
  • section: condition rule loss after duplicate / import (883a1227)
  • section: duplicate form may lead to bad question id in condition (a6f9c41c)
  • section: rename section impacts display of inner questions (c4277d8c)
  • selectfield,multiselectfield: fix possible encoding problem (8aaec8ac)
  • targetchange,targetproblem: folow method call signature for fields plugin (016696ab)
  • textfield: Unescaped HTML when displaying a form answer (6ce71f95)
  • textfield: exception while displaying counters (0a857d7f)
  • textfield: target ticket title need html encoding (1b71d652)

 

Full changelog and downloadclick here