New Gold Partner in Italy: Initiativa

We would like to share with you that our partner Initiativa in Italy is now a GOLD partner.

Initiativa is an Italian company providing system integration and software development services. They offer a mix of strong skills on enterprise platforms and technologies and a business-oriented approach so to support our clients letting them remaining focused on their business.

Their services are:

  • Software development;
  • System integration;
  • IT services.

Website: https://bit.ly/2YkQjkU

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Obtaining many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

New Silver Partner in Malaysia: INTRA LOGYC SDN BHD

We are happy to announce our new Silver partner in Malaysia: Intra Logyc SDN BHD.

INTRA LOGYC SDN BHD is based in Malaysia and focuses on looking for enterprise-grade solutions. INTRA LOGYS helps organizations to cut down their initial IT investments by offering robust solutions. The accent is on products and solutions; apart from being proprietary to INTRA LOGYC, they are rapidly becoming transformation tools with some existing customers.

INTRA LOGYC SDN BHD offer the following services:

  • Application Services;
  • Software Development;
  • UI/UX Designs;
  • Graphic Design;
  • Web Development;
  • Brand Identity.

Website: https://bit.ly/3MiVkmP 

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

New silver partner in Greece and the Netherlands: Digital Systems and Services

We are happy to announce our new Silver partner in Greece and the Netherlands: Digital Systems and Services.

Digital Systems and Services is a leading technology company operating in Northern and Eastern Europe, that provides consulting, integration and support services to businesses and organizations, always focusing on the digital domain. From infrastructure work and specialized systems to vertical projects, we deliver complete solutions and support your work.

Using the latest technologies and industry best practices to deliver innovative and effective solutions, we help our clients stay competitive in today’s digital landscape.

Digital Systems and Services offers the following services:

  • Infrastructure services;
  • Web & Email hosting services;
  • Managed IT Services.

Greece’s website: https://bit.ly/3tHfvEH

Netherland’s website: https://bit.ly/4927udx

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

New silver partner in Poland: Hawatel

We are happy to announce our new Silver partner in Poland: Hawatel.

Hawatel, a company with a deeply rooted passion for technology, has been providing innovative solutions in IT infrastructure, programming, and consulting services for years. Specializing in comprehensive IT services, our team of experts is engaged in developing and implementing bespoke and efficient technological solutions to assist clients in achieving their business objectives.

With knowledge and experience in IT Service Management (ITSM), we also offer support in the realm of best practices and provide solutions that help organizations optimize their IT service management processes. Hawatel continuously merges tradition with innovation, delivering not only proven but also avant-garde solutions. We take pride in our ability to understand and anticipate the evolving needs of the market, enabling us to deliver the right solutions on time. Our goal is not only to meet but to exceed customer expectations by providing top-tier products and services, as well as actively participating in collectively shaping the future of information technology. 

Hawatel offers the following services:

  • Programming services;
  • Infrastructure management;
  • Consulting and outsourcing.

Website: https://bit.ly/3RYC41I

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

 

NetEye and GLPI at the it-sa 2023 in Nuremberg: A holistic Approach to IT Systems Management

Over the last three days, it-sa Nuremberg brought together the main players of the IT security industry, with approximately 800 exhibitors showcasing their expertise. At the event, GLPI, in collaboration with our partners from Würth Phoenix and Gravitate, took the spotlight as they presented their comprehensive monitoring solution, NetEye. This presentation captivated the attention of visitors, providing them with profound insights into how NetEye seamlessly integrates monitoring and surveillance across all components, including Asset Management, into a centralized solution.  “At the end of the day, the primary goal for IT professionals remains constant: ensuring uninterrupted application availability for end-users. Downtimes are simply not an option; they underpin the very core of all business processes,” eloquently summarizes Claus Huber, CEO of Gravitate, as he encapsulates the challenges faced by our valued customers.

NetEye, SIEM, and SOC – Seamless Synergy

The visitors showcase featured the application of NetEye with SIEM technology within Security Operations Centers (SOCs), alongside integrated asset management enhancements enabled by GLPI.  “We resonated with a multitude of visitors through our presentation of NetEye and GLPI,” notes Georg Kostner, Business Unit Manager and NetEye Mastermind at Würth Phoenix. “The positive response at our booth and the subsequent follow-up appointments further reinforce our commitment to in-house development, close partnerships, and platform expansion,” Kostner emphasizes.

20 Years of Development with Visions that Became Reality

Two decades ago, Würth Phoenix embarked on a journey to develop a holistic solution for IT monitoring, including GLPI. This endeavor was inspired by the realization, gleaned from numerous Systems Management and Security projects, that existing singular solutions on the market catered to highly specific requirements, leaving a critical gap in comprehensive monitoring. No solution could seamlessly amalgamate all facets of information security and business-critical data into monitoring, thereby creating a real-time depiction of IT impact chains.

Cyberattacks are on the Rise – Path Attack Management with XM Cyber

Another highlight at our partners booth was the unveiling of XM Cyber’s Path Management, harnessing the power of artificial intelligence. As an XM Cyber partner, Gravitate showed how Attack Management adopts the attacker’s perspective, scrutinizing an entire company’s IT landscape through the eyes of an intruder. It seeks to identify the quickest and easiest routes to access the ‘crown jewels,’ the most precious information within the organization. The analysis results inform the most efficient security enhancement measures. The considerable interest in XM Cyber is no coincidence. Data theft and digital espionage inflict an annual cost of €206 billion on the German economy, with the actual figure likely being much higher due to underreporting. Moreover, the threat of cyberattacks fueled by artificial intelligence has significantly intensified in recent times. XM Cyber addresses this critical gap in cybersecurity.


Together with our partners from Würth Phoenix an GLPI we look forward to your visit on October 22-24, 2024, at Hall 7, Booth 547. See you next year!!

Teclib at NetEye User Group 2023 event in Germany!

We’re excited to share our experience from participation in the NetEye User Group event, which was organised by Teclib´ Gold partner in Germany Wüerth Phoenix on the 21st of September in Nuremberg. It was a day full of learning, networking, and, of course, fun! 

The program of the event included several speakers: 

  • Christoph Holz and his inspiring presentation about the profound changes that digital disruption is bringing to our working world.
  • Georg Kostner, Reinhold Trocker and Tobias Goller from the NetEye team and their valuable insights into the future development strategy in the areas of observability, AIOps, SIEM and network monitoring.
  • Gerfried Schweiger and Rainer Winter and  their insightful reports.
  • Thomas Edelmann and the team at agilimo Consulting, who highlighted the importance of SIEM technologies for the smooth running of a SOC. 
  • Wirk Römmelt from XM Cyber and his impressive insight into an attacker’s perspective and the explanation of automated cybersecurity defense through Attack Path Management.
  • Anna Kostrzewska (Channel Manager Teclib)  and Polina Marishicheva (Marketing & Communications manager at Teclib) with GLPI presentation. 

All slides are available in .PDF format on the website of the event: https://gravitate.eu/neteye-user-group/ 

Teclib was invited to talk about GLPI – the presentation was titled  “From Good to Great: GLPI’s Latest Enhancements in Asset Management and Ticketing – Achieving ITIL Compliance with Unified Monitoring Synergy”  and was a celebration of GLPI’s remarkable journey over the past 20 years. 

One of the standout features of GLPI is its ability to offer a wide range of functionalities within a single platform. Whether it’s asset management, ticketing, or user management, GLPI brings all these features together seamlessly.

The presentation also highlighted the platform’s commitment to improving, and staying at the forefront of IT asset management and ticketing solutions. Teclib’s role as the official editor of GLPI was acknowledged as a growing factor in this journey, emphasising the importance of collaboration, community, and open source in the world of IT management.

GLPI is constantly evolving, and the audience got a glimpse of what’s in store for the future. The commitment to staying up-to-date with industry trends is one of the priorities, we were happy to share work in progress. 

Teclib and Würth Phoenix are forging a strong partnership aimed at advancing open-source collaboration through the integration of GLPI into NetEye, creating an integrated unified system platform.

 This collaborative effort operates on several key fronts, including Research and Development, where both teams pool their expertise to improve the capabilities of NetEye. 

Additionally, the partnership places a significant emphasis on Security with a DevSecOps approach, ensuring that the integrated solution maintains the highest levels of data protection and resilience. Furthermore, their joint Customer Service Support and Delivery – Consultancy efforts ensure that clients receive appropriate  assistance and consulting services throughout their journey with the integrated NetEye platform. 

Users have the option to enhance their NetEye subscriptions by incorporating GLPI on-prem subscriptions, providing a comprehensive view of the extensive value-added services available within the integrated NetEye ecosystem.

With the support of its dedicated community and official partners GLPI is well-equipped to continue its journey from good to great in the world of IT asset management and ticketing.