by Polina Marishicheva | Feb 1, 2019 | Blog, News
We are excited to announce that GLPI ITSM software is now available on Amazon Web Services!
AWS Marketplace is a digital catalog with thousands of software listings (and GLPI is among them!) from independent software vendors that make it easy to find, test, buy, and deploy software that runs on AWS.
To start using GLPI ITSM software on the AWS, follow our step be step guide on how to create your AWS account and launch the instance: https://services.glpi-network.com/documentation/1483/file/GLPI_Network_AWS_EC2_usage_instruction.md
What are the advantages of this platform? First of all, you do not need set-up anything – on AWS GLPI is already configured and ready to be used. Second, if you are not a frequent user for sure you will like the option to pay only for the time you are actually using GLPI (pay per hour).
In other cases we advise to check annual prices to save the money.
Annual software subscription requires one time up front payment with no ongoing charges, and covers all software fees for the selected instance type. Hourly AWS infrastructure usage fees still apply.
Ready to try? Click the link and start your GLPI Network experience on Amazon Web Services!
by Polina Marishicheva | Nov 22, 2018 | Blog, News
FRENCH TECH TOUR BRAZIL – REVEAL & INVEST DAY 2018
France organizes pitches competition during São Paulo Tech week 2018 #SPTW2018 to support French & Brazilian startups and Teclib´is participating!
What is the pitches competition? This event is a part of the agenda of São Paulo Tech Week ( www.saopaulotechweek.com) which will be held on the 28th of November with selected tech companies.
This contest will gather in one place startups and companies from Brazil and France. Major players, international experts and investors will come to support projects of Brazilian and French startups as a part of international development.
The pitches competition is a project of the “French Tech Tour Brazil” and will bring 11 participants -11 innovative French companies – to promote the French technology and hold B2B meetings with new partners and customers.
Companies participants were selected to present their projects in front of the professional jury consisting of executives from corporations like ERICSSON, EDENDRED, EMBRATEL, STEFANINI, SIGFOX, STARTUPFARM, PERFORMA INVESTIMENTOS and LA FRENCH TECH.
Teclib´will be presenting GLPI – our great ITSM software, which has already gained a lot of fans all over the world!
If you are interested in French technologies do not miss the pitches session on the 28th of November. Follow us on Social Media to stay tuned – we will publish updated on Twitter & Facebook.
by Polina Marishicheva | Nov 7, 2018 | News
Teclib’ continues on global expansion strategy thanks to 3 partnerships with companies known for their IT expertise experience and excellent reputation. We are proud that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our new tool – your control tower for all your IT Infrastructure) subscription service will be available for more customers through our new partners.
Teclib is very happy to announce new companies, which have joined our Silver partnership network:
SF2i.
Computer Services Company, in Nouméa & Koné (New Caledonia) & Pirae (Tahiti).
SF2i offers a wide range of services, organized into 3 business lines (IT Services, Training, Computer Engineering), to support companies, administrations, communities, around their Information System.
Website: http://www.sf2i.nc
ACT S.A.
ACT S.A. is a commercial and integrating company of technological products and services.
With more than 27 years in the Chilean market, we are committed to manage and improve the performance of our clients’ technological assets; with the support of our partners and highly qualified personnel.
Website: http://www.act.cl/
OMNICOM.
OMNICOM provides professional service in the field of educating and consulting, with the use of world-recognised methods, standards, and best practices. Our scope of services is based on holistic approach covering Governance, Processes, Tools and People. Through combination of expertise in areas like ITSM, DevOps, Agile, Lean, Digital transformation and open source tools, we are delivering high value services to our customers.
Website: http://www.omnicom.sk/en/Home.html
We are proud of our large partnership network and always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: sales@teclib.com.
Being a partner means having an a direct access to the Teclib´s technical database, new releases, official support and many other tools which will help you to gain more customers and increase reputation on the market. Find out all benefits of being a GLPI partner sending us an email: sales@teclib.com.
Check the list of our partners: http://www.teclib-edition.com/en/partners/find-a-partner/
by Polina Marishicheva | Nov 6, 2018 | News, Unclassified
GLPI Network is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they come and allows you to take control over your company’s IT infrastructure.
“Meet the new tool that will become your control tower for all your IT Infrastructure!”
So, what makes GLPI Network so great? It is all-in-one ITSM solution which combines different tools for many IT challenges your company’s infrastructure might be facing.
Dynamic inventory with or without agent (GLPI inventory module ex Fusion)
If you have a bunch of devices all over the world and a strict security protocol, it can be pretty hard to take inventory of them. GLPI Network offers you a solution – a dynamic inventory with or without agent (GLPI inventory module ex Fusion)!
Instead of plugins GLPI Network connects to all your devices through Simple Network Management Protocol (SNMP). SNMP is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. GLPI Network is also connected to VMWare Virtualization Inventory that allows companies to transform, manage and optimise their IT systems´ infrastructure through virtualisation.
Features for inventory and asset management.
Are you in charge of too many different devices? Not a problem! GLPI Network provides numerous advanced features for inventory and asset management. Get the full information about the state of: PCs and servers, printers, monitors, consumables and cartridges, IP phones, software, locations, switches, routers and etc.
GLPI Network gives a full report about all modifications made, localize assets by geographic area, track equipment lifecycle, – to sum up, handles the whole system.
Mobile device management plugin (Flyve MDM)
Do you have a lot of corporate mobile devices which you would like to have a total control over? GLPI Network provides you with a mobile device management plugin (via Flyve MDM). This smart plugin allows to evaluate all devices (iOS and Android based) to understand better where efficiency might be improved.
Meet Flyve MDM plugin, which combines the following functions:
- Mobile devices monitoring & management
- Mobile software monitoring & management
- Enforcing security and corporate policies
Deployment solutions.
Need to deploy applications? GLPI Network includes a package of deployment solutions on remote computers:
- teledeployment of Windows applications
- teledeployment of Linux applications
- teledeployment of iOS applications (via Flyve)
- teledeployment of Android applications (via Flyve)
Beautiful dashboard
Need clear and straight forward dashboard? You will absolutely like GLPI Network´s beautiful dashboard (Metabase plugin). Metabase is an easy way for everyone to ask questions and learn from data. Enjoy all its benefits installing the Metabase plugin for GLPI Network: learn, check, make reports and keep an eye on the performance of your network.
Service assistance module.
Looking for Service Desk which will meet ITIL standards? The service assistance module of GLPI Network meets the specified standards of ITIL v2, the most widely accepted best practice framework for service management software. Combines categorization, escalation, service level agreement, impact, urgency, priority calculation, status standardization, validation request at several levels and the implementation of automatic workflows based on business policies.
Configure and use antivirus.
Last, but not least is a security question. With GLPI Network you can configure and use antivirus to protect your network. Armadito for GLPI provides a central management console for computers´ antivirus in your IT infrastructure. It could be used to manage various kind of antiviruses like Armadito, Kaspersky and ESET Nod32. With the addition of Fusioninventory project on your central GLPI, you can also check the deployment of antivirus updates.
As you can see, GLPI Network is a complex ITSM software that meets the specific needs of your company. Check the prices for subscription here: https://glpi-project.org/subscriptions/
CHECK THE PRICES
by Alexandre Delaunay | Jun 28, 2018 | Blog, News
The new GLPI 9.3 ITSM software version is out, discover the new features!
Data Center Inventory Management
The main addition of this new GLPI version is the datacenter mode.
The following menu items has been added:
Two new graphical views appears and allow to drag & drop the racks in rooms, and items in racks.
From item’s models (in Setup > Dropdowns), it’s now possible to set the specifications:
- weight ;
- depth ;
- required units ;
- and for rack view, front and rear pictures.
For the Rack plugin users, we provide an optional migration script. It’s available in scripts/migrations folder of archive.
ITIL solution historical
On the main ITIL objects (Tickets, Problems and Changes), the solutions can now be multiple and so historized
A color code is now available to indicate the approval status of the solution:
- orange: Waiting for approval ;
- red: Refused solution ;
- gree: Accepted Solution.
OpenStreetMap integration
The locations now include a widget to place a marker on an openstreetmap view (and so facilitate latitude and longitude definition).
To consume these geographical data, from an inventory items list, a new icon is available to display a map view.
Login multiples sources
GLPI 9.3 ITSM software now supports on its login page, the selection of user login source.
Thus, the same login can be present on several authentication sources (same login on two different LDAP directories for example).
By default, if only one source is available (Internal GLPI DB), the dropdown list remains hidden.
Historical filters
On Historical tab of GLPI items now appears controls for filtering the displayed rows.
You will be able to set display for the following columns:
- Date ;
- User ;
- Field ;
- Update.
MYSQL InnoDB engine
New GLPI installations will now stored on MySQL InnoDB engine.
This will mainly prevent locks on the entire tables during expensive queries and no longer block the GLPI interface for other users (the initiator of the query will always be while the execution).
The existing instances will remain by default on the MyISAM engine. We can’t perform the migration with the classic update script. This is a lengthy operation depending on the size of the database and server performances.
For reasonably sized GLPI instances (glpi_logs table < 1Go), we provide an optional script scripts/innodb_migration.php in the archive to allow you to apply this change.
For large GLPI instances (glpi_logs table > 1Go), the script can be very long, you should prefer an external tool like Percona, pt-online-schema-change.
Always be sure to make a backup before these interventions!
GLPI Network by Teclib’
We’re launching a new website for the GLPI Network distribution.
You will be able to:
- subscribe to editor support (tiers 3) on GLPI and popular plugins,
- donate to support the project,
- find a partner to help you integrate GLPI in your IT.
In the next months, new services will be added on this website:
- “Virtual appliance” download,
- get specifications of standard asset models (weight, dimensions, pictures, …),
- get preconfigured models dictionaries.
See you on https://services.glpi-network.com/!
Misc
- The purgelogs plugin is now part of the GLPI core.
- A new keyboard shortcut in textareas to submit forms has been added.
- Network equipments and printers can now embed disks.
- Print support is now better.
- Multiple inventory items in licenses.
- The CAS library is now an external dependency (its license conflicts with GLPI one). It will be necessary to install the package of your distribution ( install php-cas).
- The demo website has been reviewed. It’s now filled with coherent data and is reset regularly.
Links
by Polina Marishicheva | Apr 3, 2018 | News
Since the project birth in 2003, GLPI has been the go-to destination for individuals and companies searching for a free and open-source ITSM software solution. (more…)
