New silver partner in Greece and the Netherlands: Digital Systems and Services

We are happy to announce our new Silver partner in Greece and the Netherlands: Digital Systems and Services.

Digital Systems and Services is a leading technology company operating in Northern and Eastern Europe, that provides consulting, integration and support services to businesses and organizations, always focusing on the digital domain. From infrastructure work and specialized systems to vertical projects, we deliver complete solutions and support your work.

Using the latest technologies and industry best practices to deliver innovative and effective solutions, we help our clients stay competitive in today’s digital landscape.

Digital Systems and Services offers the following services:

  • Infrastructure services;
  • Web & Email hosting services;
  • Managed IT Services.

Greece’s website: https://bit.ly/3tHfvEH

Netherland’s website: https://bit.ly/4927udx

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

New silver partner in Poland: Hawatel

We are happy to announce our new Silver partner in Poland: Hawatel.

Hawatel, a company with a deeply rooted passion for technology, has been providing innovative solutions in IT infrastructure, programming, and consulting services for years. Specializing in comprehensive IT services, our team of experts is engaged in developing and implementing bespoke and efficient technological solutions to assist clients in achieving their business objectives.

With knowledge and experience in IT Service Management (ITSM), we also offer support in the realm of best practices and provide solutions that help organizations optimize their IT service management processes. Hawatel continuously merges tradition with innovation, delivering not only proven but also avant-garde solutions. We take pride in our ability to understand and anticipate the evolving needs of the market, enabling us to deliver the right solutions on time. Our goal is not only to meet but to exceed customer expectations by providing top-tier products and services, as well as actively participating in collectively shaping the future of information technology. 

Hawatel offers the following services:

  • Programming services;
  • Infrastructure management;
  • Consulting and outsourcing.

Website: https://bit.ly/3RYC41I

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

 

NetEye and GLPI at the it-sa 2023 in Nuremberg: A holistic Approach to IT Systems Management

Over the last three days, it-sa Nuremberg brought together the main players of the IT security industry, with approximately 800 exhibitors showcasing their expertise. At the event, GLPI, in collaboration with our partners from Würth Phoenix and Gravitate, took the spotlight as they presented their comprehensive monitoring solution, NetEye. This presentation captivated the attention of visitors, providing them with profound insights into how NetEye seamlessly integrates monitoring and surveillance across all components, including Asset Management, into a centralized solution.  “At the end of the day, the primary goal for IT professionals remains constant: ensuring uninterrupted application availability for end-users. Downtimes are simply not an option; they underpin the very core of all business processes,” eloquently summarizes Claus Huber, CEO of Gravitate, as he encapsulates the challenges faced by our valued customers.

NetEye, SIEM, and SOC – Seamless Synergy

The visitors showcase featured the application of NetEye with SIEM technology within Security Operations Centers (SOCs), alongside integrated asset management enhancements enabled by GLPI.  “We resonated with a multitude of visitors through our presentation of NetEye and GLPI,” notes Georg Kostner, Business Unit Manager and NetEye Mastermind at Würth Phoenix. “The positive response at our booth and the subsequent follow-up appointments further reinforce our commitment to in-house development, close partnerships, and platform expansion,” Kostner emphasizes.

20 Years of Development with Visions that Became Reality

Two decades ago, Würth Phoenix embarked on a journey to develop a holistic solution for IT monitoring, including GLPI. This endeavor was inspired by the realization, gleaned from numerous Systems Management and Security projects, that existing singular solutions on the market catered to highly specific requirements, leaving a critical gap in comprehensive monitoring. No solution could seamlessly amalgamate all facets of information security and business-critical data into monitoring, thereby creating a real-time depiction of IT impact chains.

Cyberattacks are on the Rise – Path Attack Management with XM Cyber

Another highlight at our partners booth was the unveiling of XM Cyber’s Path Management, harnessing the power of artificial intelligence. As an XM Cyber partner, Gravitate showed how Attack Management adopts the attacker’s perspective, scrutinizing an entire company’s IT landscape through the eyes of an intruder. It seeks to identify the quickest and easiest routes to access the ‘crown jewels,’ the most precious information within the organization. The analysis results inform the most efficient security enhancement measures. The considerable interest in XM Cyber is no coincidence. Data theft and digital espionage inflict an annual cost of €206 billion on the German economy, with the actual figure likely being much higher due to underreporting. Moreover, the threat of cyberattacks fueled by artificial intelligence has significantly intensified in recent times. XM Cyber addresses this critical gap in cybersecurity.


Together with our partners from Würth Phoenix an GLPI we look forward to your visit on October 22-24, 2024, at Hall 7, Booth 547. See you next year!!

New Silver partner in Mexico: Global Soft

We are happy to announce our new Silver partner in Mexico – Global Soft.
Company was created in 2007 in the city of Tabasco, the first mission was to manage the HR system for the oil industry. 

Later in 2008 they acquired a new competence, web services development, pentaho reports, Jasper reports, billing and ERP among others, and started the first phase of Framework.

In 2009 they closed projects in different states of the southeast region, D.F. , Monterrey and abroad. In 2010 moved to Monterrey and partnered with Getecsa, expanding into Latin America.

Two years later, Global Soft created the support centre: started product assurance area,  implemented Oracle times, Ten, BDD, Apex, Net Framework, Global Soft flow control, Microsoft Dynamics.

After that they renewed the mission, business strategy and image, acquiring new knowledge. Global Soft has consolidated itself as a custom software development company, based on free software solutions which currently supports clients with more than 300 development projects, apps and consulting.

Website: ​​https://bit.ly/43okoiu 

We are excited that the GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/

New silver partner: INTEGRITY

We are happy to announce our new Silver partner in Venezuela – INTEGRITY.

INTEGRITY is an agile company focused on managed services and open-source solutions, founded in 2003, with operations in Ecuador since 2019 and in the process of expanding our market, developing projects with business allies in the continent, currently in Mexico and the United States.

Aware that technology is rapidly evolving and becoming more complex every day, we strive to simplify it for easy adoption and use by all our clients, regardless of their size.

With a consultative sales strategy, we establish a long-term relationship with our client portfolio, taking care of them and guaranteeing cost-effective solutions that add value to their businesses, valuing their time, money, and resources in an environment of respect and confidentiality.

Our portfolio includes:

1. Unified Communications focused on Call Centers integrated with external systems such as CRM, in the cloud or local implementation, as well as Enterprise IP Telephony based on Asterisk and other proprietary solutions such as NICE CXone.

2. Enterprise Technology Platforms are primarily based on open-source code, which offer to maximize investment in technology tools while reducing operational risk. GLPI stands out for Process Management not only for IT but for all purposes, among other open-source solutions for network monitoring, routing, and firewall.

3. Field Service Management. We developed our own Android application integrated with GLPI that provides mobility to field agents for service companies, with functionalities such as geolocation, workflow, tasks, and integration with external systems via Web Services.

4. With our extensive experience in Call Centers, we incorporate digital channel solutions to meet omnichannel customer engagement needs.

Our goal is to accelerate the digital transformation of companies through our Consultancy services, with methodologies and best IT practices that we apply in our Managed Support and Services to fully or partially manage their IT infrastructure to ensure availability and increase their operational efficiency, accompanied by our Training Services.

Websitehttps://integrity.net.ve

We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.

Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/

Being a partner means:

  • Having an a direct access to the Teclib´s tech expertise;
  • Get special discounts;
  • Access official support,
  • Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.

Discover all benefits of being a partner here: https://glpi-project.org/partners/