Profound integration

GLPI integrates perfectly into your information system.PUSHED AUTHENTICATION AND ACCESS CONTROLConnect GLPI to multiple authentication sources: LDAP servers, mail servers, etc.
Create advanced rules to manage permissions of users
Cut the application into entities, to gain separate vision and access to specific data
Set up automatic authentication (SSO) to facilitate your users’ acceptanceInventoryThere is always a way to make an inventory of your IT infrastructure:

  • Automated inventory on most OS available on the market
  • Physical machines management, virtualization, and containers
  • Discovery and Network Inventory
  • VMWare server inventory
  • Connecting to third-party inventory tools, such as Microsoft SCCM

CONNECTIONS TO OTHER SOFTWAREGLPI has many connectors to other bricks of your IT infrastructure such as Airwatch, iTop, OpenVAS, Xivo, PreludeSIEM, Centreon, and much more!PluginsThanks to the GLPI Plugin API, you can complete the features of the solution for your own needs.

Statistics and reports

INTEGRATED REPORTS

Thanks to its integrated operation, GLPI provides inventory statistics and the Helpdesk.

Helpdesk, over a given period, number of tickets by:

  • Status

  • contributor (applicant, observer, technician) over a period of time

  • Material feature (brand, type, model, location, operating system)
    By Material

Inventory, over a given period:

  • Materials by type
  • Reports on financial information
  • Materials by status

EXTERNAL TOOLSWith its open database, GLPI can be connected to reporting tools, such as Metabase.A plugin allows you to view Metabase reports in GLPI.

For more information about this plugin, contact us.

Knowledge base and Frequently Asked Questions

Features

GLPI has a hierarchical knowledgebase

  • You can Write articles with the WYSIWYG editor integrated.

  • Management of article’s translations
  • Restriction to a number of participants (entity, group, user)
  • Validate of articles
  • Management of article’s revisions

  • Comment on articles

  • Link articles with inventory items and tickets

  • Use in the Services Catalog of the Forms Plugin

An FAQ is also available, which is a subset of the knowledge base for end users.

Software inventory and licences management

GLPI offers software asset management (SAM).AUTOMATED INVENTORYCombined with tools like FusionInventory or OCS Inventory NG, GLPI is a powerful solution for managing software and licenses.Automatic inventory of installed software:

  • Windows
  • Mac OS X
  • Linux and BSD
  • UNIX (AIX, Solaris, HP-UX)
  • Report the installation number and software version
  • Platform installations

  • Differential between the number of installations of a declared software license and what is actually installed.

  • Automatic licensing of Microsoft and Adobe licenses (FusionInventory only)

CATEGORIZATION OF SOFTWAREGLPI offers the ability to create software categories and assign them automatically.

  • Rules engine for assigning categories to software
  • Visualize all software by category
  • Automatic possible category from the FusionInventory inventory (component, hotfix, security update, application, etc.)

Administrative and financial management of IT assets

GOOD’S LIFE CYCLE

You can enter the dates corresponding to important actions on the life of an element.

GLPI can be configured to inform these dates automatically (change of status of the good, reception of the material, etc).

GuaranteeFill out the warranty information of your devices, and receive alerts once expired.FINANCIAL MANAGEMENTSet budgets and associate the materials with them.
You can see in real time the consumed and remaining resources on each setup budget.

GLPI calculates the total cost of ownership (TCO) of the property.CONTRACTS, SUPPLIERS, AND CONTACTSFill out property information required for the maintenance such as supplier or contracts.

Keep track billing, including asset information.DocumentsStore documents associated with the goods acquired (invoices, delivery note, technical documentation, etc.).