On Thursday, June 1, 2023, all Teclib’ employees gathered for the half-yearly corporate event.
Our colleagues have traveled from different parts of France and Europe to come and spend time talking about current and future projects.
The Teclib’ Day brings us together and strengthens our bonds, making us a tightly-knit team.
The agenda of the Teclib’ Day:
The day begins at 9 a.m. with a breakfast to welcome everyone and provide an opportunity for casual conversation before the presentations commence.
Each Business Unit of the company presents its strategies, developments, objectives, and future visions.
The session kicks off with Pascal Aubry (CEO) taking the lead.
Buy The Way: https://www.buy-the-way.com/ : Chloé Robin presented the agency’s latest updates, including the acquisition of new clients, the evolution of turnover, projections for the current and upcoming years, and their goals.
Franck Pâtissier presented their visions and expectations, expressing their commitment to further contribute to the success of the Odoo project. They also discussed their prospects for the end of 2023.
Edition : GLPI takes great pride in celebrating its 20th anniversary and extends heartfelt gratitude to all the contributors and the entire community who follow, support, and utilize our tool.
François Legastelois, the edition director, is keen to emphasize the total involvement of his team, including R&D, core-team, the Cloud team, Administrative, Marketing, Professional Services, our sales representatives, and Legal.
We would like to highlight the remarkable achievement of our work-study developer, Marie Bressy, who has created a plugin that seamlessly integrates Centreon and GLPI. This integration allows users to access key data of their monitored machines in Centreon, directly within the GLPI interface. Through a new tab available on the respective computers, users can view not only general host information but also the services installed on it.
During the presentation, our trainees on the development team were recognized for their significant contributions to the advancement of GLPI.
For instance, Samuel developed a Cloud Inventory plugin. This plugin retrieves information from machines hosted by various Cloud providers and effectively inventories them. Samuel achieved this by utilizing the APIs provided by different providers such as OVHcloud, AWS, Scaleway, Azure, Google, and more. Using this data, the plugin creates or updates machine records within the inventory. Additionally, the plugin functions as a GLPI agent, providing supplementary information on machine backups and backup details. It runs automatically once a day, but can also be executed manually.
Teclib’ not only trains its interns but also seeks to retain them through work-study programs. We are always on the lookout for fresh talent! Please, contact us if you wish to work with us: jobs@teclib.com
GLPI highlights in 2022/2023:
The release of version 10 (UI/native inventory), click here
Following the presentations, it was time to enjoy a delightful lunch at the Domaine du Tronchay, basking under the beautiful June sun.
After that there were formed cross-functional working groups, bringing together teams from different sectors to brainstorm and propose areas for improvement across various domains, as well as generate fresh ideas.
To conclude the day, we indulged in apero accompanied by live music. The evening continued with a BBQ and party!
Thank you all for coming to share this Teclib’ Day 2023, we look forward to seeing you next time!
We are happy to announce our new Silver partner in Venezuela –INTEGRITY.
INTEGRITY is an agile company focused on managed services and open-source solutions, founded in 2003, with operations in Ecuador since 2019 and in the process of expanding our market, developing projects with business allies in the continent, currently in Mexico and the United States.
Aware that technology is rapidly evolving and becoming more complex every day, we strive to simplify it for easy adoption and use by all our clients, regardless of their size.
With a consultative sales strategy, we establish a long-term relationship with our client portfolio, taking care of them and guaranteeing cost-effective solutions that add value to their businesses, valuing their time, money, and resources in an environment of respect and confidentiality.
Our portfolio includes:
1. Unified Communications focused on Call Centers integrated with external systems such as CRM, in the cloud or local implementation, as well as Enterprise IP Telephony based on Asterisk and other proprietary solutions such as NICE CXone.
2. Enterprise Technology Platforms are primarily based on open-source code, which offer to maximize investment in technology tools while reducing operational risk. GLPI stands out for Process Management not only for IT but for all purposes, among other open-source solutions for network monitoring, routing, and firewall.
3. Field Service Management. We developed our own Android application integrated with GLPI that provides mobility to field agents for service companies, with functionalities such as geolocation, workflow, tasks, and integration with external systems via Web Services.
4. With our extensive experience in Call Centers, we incorporate digital channel solutions to meet omnichannel customer engagement needs.
Our goal is to accelerate the digital transformation of companies through our Consultancy services, with methodologies and best IT practices that we apply in our Managed Support and Services to fully or partially manage their IT infrastructure to ensure availability and increase their operational efficiency, accompanied by our Training Services.
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
New version GLPI 10.0.7: A new GLPI version is available.
This release fixes several security issues that have been recently discovered. Update is recommended!
You can download the GLPI 10.0.7 archive on GitHub. We still maintain maintain the 9.5 branch for security fixes and we also release a new version for it: GLPI 9.5.13 archive
You will find below the list of security issues fixed in this bugfixes version:
SQL injection and Stored XSS via inventory agent request (CVE-2023-28849).
Account takeover by authenticated user (CVE-2023-28632).
SQL injection through dynamic reports (CVE-2023-28838).
Stored XSS through dashboard administration (CVE-2023-28852).
Stored XSS on external links (CVE-2023-28636).
Reflected XSS in search pages (CVE-2023-28639).
Privilege Escalation from technician to super-admin (CVE-2023-28634).
Blind Server-Side Request Forgery (SSRF) in RSS feeds (CVE-2023-28633).
Also, here is a short list of main changes done in this version:
Optional GLPI router to be able to use a safer web server root directory.
Support of SMTP OAuth authentication.
Improved inventory file upload feature.
Many fixes and improvements on native inventory.
Some bugs on PHP 8.2.
Caching issues on entities.
Boolean FullText operator not working on knowledge base search.
Unexpected search results when using negative condition on ticket actors.
Issues with LDAP filters/DN.
Unexpected results when searching on knowledge base categories.
We are happy to announce our new Silver partner in Argentina – Open Computación S.A.
Open Computación S.A. is a company with more than 20 years in the IT field, dedicated to generating value to its customers through its services such as: server administration, hosting, helpdesk, virtualization, technical service.
It also offers management services through tools such as GLPI, being able to adapt it to the needs of its customers.
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
A database sanity check is done before running the upgrade. If the tables of the plugin have a difference with the expected schema the upgrade will fail with a message similar to the following:
The database schema is not consistent with the installed Formcreator 2.13.0.
To see the logs enable the plugin and run the command bin/console glpi:database:check_schema_integrity -p formcreator
It is required to fix the database, using the diff produced by the CLI command given in the message. Once done, try again to upgrade.
ℹ️ If you know what you are doing you may bypass the sanity check from CLI with the following command.
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