by Polina Marishicheva | Sep 20, 2019 | Blog, News
GLPI team is happy to announce the start of GLPI Network Cloud!
GLPI is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solves problems efficiently when they emerge and allows you to gain legitimate control over your company’s IT budget and expenses.
Our hosting service GLPI Network Cloud allows you to use the application everywhere: at any time and from any device.
Hosted on the most important web hosting providers in Europe (OVH), your data is safe and backed up every day.
Upgrades of new versions are also included and available upon request from your customer´s account, as well as technical support from our team.
What is included to the Cloud offer?
* Last major GLPI version (all modules)
* 16 included Plugins
* Corrective support (bugfixes)
* GLPI updates included (on-demand)
* Daily backups
* No commitment duration
* 500 email notifications / day
* Disk : 5 Gb (+1€ / additional Gb)
Available plugins – try exclusive plugins developed by Teclib:
* FusionInventory
* Datainjection
* Escalade
* PDF
* Order
* Fomrcreator
* Uninstall
* Tags
* Oauth2
* Collaborativetools
* Branding
* Holiday
* Splicat
* Credit
* News
* Metabase
Start your 45 days free trial today! Consult the prices after the trial period here: https://glpi-network.cloud/pricing.php
START YOUR 45 DAYS FREE TRIAL!
by Polina Marishicheva | Sep 2, 2019 | Announcements, Blog
Formcreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled. Today we are happy to announce the release of Formcreator plugin version 2.8.5
Want to know more about how it works? Find the answer in our blog post.
This version is compatible with GLPI 9.3 and is compatible with GLPI 9.4.
This release fixes an annoying duplicated menu entry bug in helpdesk.
Bug fixes:
Download: https://github.com/pluginsGLPI/formcreator/releases/tag/v2.8.5
by Polina Marishicheva | Aug 22, 2019 | Announcements
Formcreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled. Today we are happy to announce the release of Formcreator plugin version 2.8.4
Want to know more about how it works? Find the answer in our blog post.
Bug Fixes
* dropdownfield: restrict item types assignable to ticket
* dropdownfield: unwanted single quote escaping when rendering target ticket
* form: anonymous forms don’t load JS
* form: duplicate question conditions
* form: import of form category with single quote
* formanswer: better restrict list of formanswers
* formanswer: more permissive READ access to formanswers
* glpiobject: make items searchable easier
* install: useless columns in schema of fresh installation
* install: database schema inconsistencies between install and upgrade
* install: inconsistency between install and upgrade
* install: move columns in some tables
* install: possible upgrade issue
* install: upgrade to 2.7 misses range for select and text area
* integerfield, floadfield: avoid integrity checks in parse AnswerValue
* issue: missing status for all statuses
* locales: drop unwanted file
* question: handle cascaded show/hide conditions
* selectfield: select field cannot support range
* tagfield: show in saved answers the tag names
* tags: bad tag filter when selecting tags for target ticket
* target_actor,change_actor: fix duplication
* targetticket: fix tags handling
* targetticket,targetchange: fix not rendered fields
* targetticket,targetchange: remove HTML code tag
* targetticket,targetchange: remove more code tags
* wizard: form categories may show when they are empty
* wizard: inconsistency between helpdesk and service catalog
Features
ldapfield: allows to create conditions to show questions or not depending on the content of another question of LDAP type
Download: click the link.
by Polina Marishicheva | Aug 1, 2019 | Blog, News
GLPI is an incredible ITSM software tool that helps you plan and manage IT changes in an easy way, solve problems efficiently when they emerge and allow you to gain legitimate control over your company’s IT budget, and expenses.
Although it is an open source project, our skills, expertise and time are not free. Your donations help us to continue developing GLPI, add more features and keep the project available for everybody.
Support GLPI on Ko-Fi:
Supporting GLPI with Ko-Fi is as easy as buying us a cup of coffee 🙂 Go to website https://ko-fi.com/glpi_teclib and just in the middle of the page you will see “Buy a Coffee for GLPI”. The amount of donation is fixed – 3 euros, – but you can select 2-3-15 cups by clicking the sign of “+”.
The amount of donation will be multiplied accordingly.
You can also add public or private message. The private message would be visible only for GLPI team. When you are done with the amount, click big red button “Support GLPI”, you will be redirected to the PayPal page. You do not need to have a valid PayPal account to complete the operation, but you will need a valid credit card to fill in all information you see on the screenshot:
After you finish filling in your information, click “Pay Now”. That is it! We will receive an email confirming your donation. Thank you for supporting GLPI!
MAKE THE DONATION NOW
Support GLPI on Open Collective:
If you would like to make a bigger donation, we have another option: Open Collective. https://opencollective.com/glpi-project On this website you can contribute our project starting from 5 euros.
You will just need a valid credit card to proceed the transaction. Select the amount of your contribution, fill in your card details and click “make contribution”.
MAKE THE DONATION NOW
by Polina Marishicheva | Jul 1, 2019 | Blog, News
We are happy to announce that now you can enjoy updated version of GLPI on Amazon Web Services: 9.4.3.
You’ll find below the changes of this bugfixes version:
- Fix issues with performance when using entities,
- New “Prevent taking into account” action on tickets´ business rules,
- New “Status” criteria for tickets´ business rules,
- Change and problem tasks can now be marked as private,
- and more!
We also would like to remind all benefits of using GLPI Network Basic on AWS. First of all GLPI on AWS is a pre-configured GLPI ready to use: no more time spent on configuration, Teclib´ team already did the work for you!
Second advantage would be a pay-per-hour option: save money and use GLPI only when you need to.
Third, enjoy all benefits of Basic package:
- Oauth connections to external identity providers (Office 365, Azure, Google, Amazon, Github, Facebook, etc.)
- Split of the tickets´ categories list into several lists (one per level)
- Additional reports for Metabase integration
- HP Warranties retrieval script
Plugins included & supported:
- FusionInventory. Inventory and automatic deployment
- Datainjection. CSV files injection
- Ticket escalation and Helpdesk enhancements (Escalade)
- PDF. PDF printing
- Order. Order management
- Metabase
- Formcreator. New form creation
- Uninstall. Assets uninstall
Start your 5 days free trial now!
