by Polina Marishicheva | May 20, 2019 | Blog, News
The central theme of OW2con this year is: “Open Source Toward Industry Maturity”. As open source is becoming mainstream, IT developers, vendors, users and even open source organisations such as OW2 have to adapt.
Free software came about in 1983 as a movement launched by and for developers working collaboratively on software projects, it evolved in the mid-1990s as commercial open source and with the explosion of cloud computing, big data, IoT, etc. in 2010, it became the de facto vehicle for collaborative innovation. What the billion-dollar open source mergers announced in 2018 tell us is that open source is reaching industry maturity. Open source projects are becoming increasingly competitive and all IT developers, vendors and users must have an open source strategy.
Teclib´is happy to confirm the participation in this great event! Our R&D manager François Déchelle will reveal the latest and next GLPI automation, cybersecurity management & green IT features.
Find out more info at the official website: https://cmun.it/e/nuvpqi/view/2019/?t=1558356618
by Polina Marishicheva | May 6, 2019 | Blog, News
Teclib’ continues on expansion strategy in Europe thanks to partnerships with companies known for their IT expertise experience and excellent reputation. We are proud that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our new tool – your control tower for all your IT Infrastructure) subscription service will be available for more customers through our new partners.
Teclib´ is very happy to announce new company, which has joined our partnership network:
Eoris is a French company located in Lyon and founded by 3 friends.
Our goal is to support companies and public organizations in the management of their Information System.
The main idea is to offer advice, service and a new approach in the computing world. Our background had led us to found Eoris. We have focused our researches and developments around the Open Source, convinced that today‘s these type of tools offer more than an alternative to proprietary software.
Website: https://www.eoris.fr/
We are proud of our large partnership network and always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: sales@teclib.com.
Being a partner means having an a direct access to the Teclib´s technical database, new releases, official support and many other tools which will help you to gain more customers and increase reputation on the market. Find out all benefits of being a partner sending us an email: sales@teclib.com.
Check the list of our partners: http://www.teclib-edition.com/en/partners/find-a-partner/
by Polina Marishicheva | May 2, 2019 | Announcements, Blog
Formcreator 2.8.2 is available to download. This version is compatible with GLPI 9.3 and GLPI 9.4. Learn more about how it works in our post.
FormCreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled.
BUG FIXES
- dropdownfield: upgraded fields from 2.5 may crash (8233b75)
- filefield: uploaded files lost (1cec1e0)
- form: redirect to formlist after filling a form (51fe9ae)
- issue: warnings with GLPI 9.3 (04791f4)
- question: quote escaping in import (ed4b021)
- serviceCatalog: fix left menu for some languages (f1bc390)
Please, download the update here: https://github.com/pluginsGLPI/formcreator/releases/tag/v2.8.2
by Polina Marishicheva | Apr 29, 2019 | News
Formcreator plugin for GLPI is a plugin which allows to create custom forms of easy access and also one or more tickets or changes when the form is filled.
On the screenshots you can see the example of the form created for service request:
Formcreator allows you to add any rows to create your perfect form customised for your specific needs. Formcreator plugin is your #1 tool for GLPI to make customized forms where you can ask user and customers all necessary information: bio and company details, descriptions of the problem, department, etc.
You can choose GLPI Object like Computers, Monitors… for example:
Once the form is ready, you can publish it in your GLPI. The filled in forms can have 2 destinations tickets or change management
As a tech specialist you will receive the notification about the filled in form. You can validate the form and proceed with the ticket or you can change its status:
Download the latest release on GitHub: https://github.com/pluginsGLPI/formcreator/releases
by Polina Marishicheva | Apr 25, 2019 | Blog, News
We are happy to announce that now you can enjoy updated version of GLPI on Amazon Web Services: 9.4.2. This version is the most advanced and stable, you will find below the changes of this bug fixes version:
* Security: prevent external redirections
* Fix some performances issues
* Fix various issues on plugins loading (cache conflict, bad locales)
* Fix display of documents in tickets
* Fix display of user’s pictures
* Fix lost of some relations and sql errors when transferring items
* Feature: add Historical tab on config page
We also would like to remind all benefits of using GLPI Network Basic on AWS. First of all GLPI on AWS is a pre-configured GLPI ready to use: no more time spent on configuration, Teclib´ team already did the work for you!
Second advantage would be a pay-per-hour option: save money and use GLPI only when you need to.
Third, enjoy all benefits of Basic package:
- Oauth connections to external identity providers (Office 365, Azure, Google, Amazon, Github, Facebook, etc.)
- Split of the tickets´ categories list into several lists (one per level)
- Additional reports for Metabase integration
- HP Warranties retrieval script
Plugins included & supported:
- FusionInventory. Inventory and automatic deployment
- Datainjection. CSV files injection
- Ticket escalation and Helpdesk enhancements (Escalade)
- PDF. PDF printing
- Order. Order management
- Metabase
- Formcreator. New form creation
- Uninstall. Assets uninstall
Start your 5 days free trial now!
