Here is a summary of the most important changes of the 1.7 version:
some important fixes have been made on ToolBox plugin in relation with NetDiscovery and RemoteInventory tasks:
the defined timeout will only apply on connection tries during discovery where the agent backend-collect-timeout configuration will apply on the inventory
a possible locking issue while running the discovery has been fixed
we updated the way we define the “Agent Folder” local target in inventory tasks configuration to have a more appropriate sens when the agent is running as a service
an issue blocking the submission of JSON remote inventory was fixed
for NetDiscovery and NetInventory tasks, we also have:
an enhanced support of Toshiba printers
a fix related to the support of LLDP connection datas analysis
for ToolBox plugin, we also fixed the export button on the results page
the RemoteInventory task also includes:
a fix for the inventory of softwares from a windows remote with a windows agent
a fix for computer FQDN and domain inventory
an update to support timezone inventory
an update to support printer inventory via ssh using perl mode
a fix for an error preventing ssh inventory because of a wrong option in the “ssh” mode
the ESX task has been fixed to work as expected with the GlpiInventory plugin without living the job in a “ko” status with just “n/a” as description while the inventory is still normally integrated
the Inventory task has received few improvements:
the support of SentinelOne antivirus on linux. It was implemented by a community contributor, many thanks to him !
the assetname-support option has been updated to authorize forcing the asset name with its FQDN on linux. Also that option also changes the computing of the agent name in the same way.
a fix related to the inventory of network cards on linux
an update to find the wifi card network speed on linux
the MacOSX package has been udpated to use OpenSSL 3.2.0
the Apple AppID for the MacOSX package has been updated
the 1.6 and 1.6.1 linux perl installers had a problem generating an error during agent update and this is now fixed
to optimize the running time while using a server url with SSL support, we decided to no more try to export the ssl key store if any of the options providing SSL server certificate authentication is still used
About the MSI windows installer, it appears the used perl version is now completely outdated and requires a very big update. This essentially concerns the OpenSSL and libssh2 libraries, the last been used for remote inventory. As we use StrawberryPerl and this project decided to no more support the 32 bits perl version, we decided the 1.7 version will be the last to provide GLPI Agent in 32 bits. This perl update will be the main goal of the next 1.8 version.
This plugin helps you to keep track of unread messages while you were offline and don’t want to miss ant messages that could have be sent, and you should be aware of.
Notification bell
The plugin adds a new notification bell in the top right corner so you can keep track of everything you need to. This notification bell list all your unread messages.
Timeline indicator
The timeline indicator adds a line below the last item you have read on THE tickets’ timeline. So now it’s possible to come back to work knowing exactly where you stopped before.
List indicator
When you open the ticket list, all the tickets with unread messages are highlighted, and you can choose the one you want to know more about.
Provide support to companies or branch offices worldwide can be a big challenge if you need to comply with everyone to keep on just one language.
I used to be a language teacher and, myself, am not an English native speaker. It can be hard to express some ideas, feelings and describe issues or requirements when you’re not using your own language.
Translation tools happen to be some kind of best friends when you need support from companies around the world. Or even when you support companies or offices that keep sending you tickets in other languages that you can’t understand.
Communication is more than just convey a message. It’s about really understanding what you want to be perceived by your pairs.
With our new plugin called “Translate”, part of the job of copying and pasting texts to add tasks and follow-ups is gone.
With Translate you can add the ability to translate ticket timeline items like tasks and follow-ups.
GLPI is a multi-language ITSM tool, which means that you can provide system translation on menus, modules, notifications, categories taking into account the language that each user selects on their personal settings. The only missing piece of information that would not be translated were the written items. The ones that people provide to the system.
Requirements
The plugin is available to all GLPI Network Basic Subscription and GLPI Network Cloud clients, and it is integrated with the Translation API from DeepL, a leading neural machine translation service that uses artificial intelligence to provide high-quality language translation.
Which means you will also have a DeepL account and registration on its Translation API — which has many plans, including a free tier.
Teclib’ is happy to announce that GLPI Gold partner in Spain TICGAL launched an app called Gapp, a revolutionary new mobile application designed to seamlessly integrate with GLPI (Gestionnaire Libre de Parc Informatique). Gapp stands out as an essential tool for businesses and individuals looking to manage their IT resources efficiently and effectively.
Free Download Available Now
One of the most compelling features of Gapp is its accessibility. TICGAL is proud to offer Gapp as a free download available on the Google Play Store. This means that users can immediately benefit from its wide range of functionalities without any upfront cost.
Key Features and Benefits
Seamless Integration with GLPI: Gapp is specifically designed to work in tandem with GLPI, ensuring a smooth, hassle-free experience.
Enhanced Mobility: With Gapp, users can manage their IT assets and resources on the go, bringing unparalleled flexibility to IT management.
User-Friendly Interface: The app boasts an intuitive design, making it easy for both seasoned IT professionals and novices to navigate and use.
White Label Option for Custom Branding
In addition to its standard features, Gapp offers a unique White Label option. This allows businesses to customize the app with their own branding, creating a personalized experience for their users. The White Label option is ideal for companies looking to maintain brand consistency and offer a tailored IT management tool to their employees or customers.
Get Started with Gapp Today
Download Gapp now from the Google Play Store and experience the future of mobile IT management. For more information about the White Label option and other features, please visit our website.
We are happy to announce our new Silver partner in Greece and the Netherlands: Digital Systems and Services.
Digital Systems and Services is a leading technology company operating in Northern and Eastern Europe, that provides consulting, integration and support services to businesses and organizations, always focusing on the digital domain. From infrastructure work and specialized systems to vertical projects, we deliver complete solutions and support your work.
Using the latest technologies and industry best practices to deliver innovative and effective solutions, we help our clients stay competitive in today’s digital landscape.
Digital Systems and Services offers the following services:
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
We are happy to announce our new Silver partner in Poland: Hawatel.
Hawatel, a company with a deeply rooted passion for technology, has been providing innovative solutions in IT infrastructure, programming, and consulting services for years. Specializing in comprehensive IT services, our team of experts is engaged in developing and implementing bespoke and efficient technological solutions to assist clients in achieving their business objectives.
With knowledge and experience in IT Service Management (ITSM), we also offer support in the realm of best practices and provide solutions that help organizations optimize their IT service management processes. Hawatel continuously merges tradition with innovation, delivering not only proven but also avant-garde solutions. We take pride in our ability to understand and anticipate the evolving needs of the market, enabling us to deliver the right solutions on time. Our goal is not only to meet but to exceed customer expectations by providing top-tier products and services, as well as actively participating in collectively shaping the future of information technology.
We are excited that GLPI ITSM solution is becoming more and more represented all over the world and GLPI Network (our support offer for on-premises – get your IT Infrastructure secured) subscription service will be available for more customers through our new partners.
Our large partnership network is always open for new collaborations. If you are interested in representing one of our products in your country, get in touch with us: https://glpi-project.org/contact_us/
Being a partner means:
Having an a direct access to the Teclib´s tech expertise;
Get special discounts;
Access official support,
Many other tools which will help you to gain more customers and increase reputation on the market by adding open source ITSM to your portfolio.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok
